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Frank Knauer

Global After Sales Manager Semiconductor at Tesla Automation
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Email: ****r@tesla.com
LinkedIn: Frank Knauer
Location: United States
Current employer: Tesla
Current title:
Global After Sales Manager Semiconductor at Tesla Automation
Last updated: 22/05/2023 00:08 AM
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About

Frank Knauer is from United States. Frank works in the following industries: "Industrial Automation", "Food Production", "Military", and "Automotive". Frank is currently Global After Sales Manager Semiconductor at Tesla Automation at Tesla, located in United States. In Frank's previous role as a Service Manager North America at Grohmann USA Inc., Subsidiary of Tesla Grohmann Automation Germany, Frank worked in Chandler / AZ until Oct 2018. Prior to joining Grohmann USA Inc., Subsidiary of Tesla Grohmann Automation Germany, Frank was a Field Service Manager at Grohmann Engineering GmbH and held the position of Field Service Manager at Chandler, AZ. Prior to that, Frank was a Service & Quality Manager Southwest at illycaffè, based in Scottsdale, AZ from Jan 2003 to Jan 2004. Frank started working as Facilities Manager at eFunds Corp. in Scottsdale / AZ in Jan 2002. From Jan 1987 to Jan 2001, Frank was Management & Engineering Positions at Mutiple, based in Germany. Prior to that, Frank was a Technical Sergeant at German Air Force, based in Westerburg, Germany from Jan 1984 to Dec 1987.

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Frank Knauer's current jobs
Company: Tesla
Title: Global After Sales Manager Semiconductor at Tesla Automation
Period: Oct 2018 - Present (7 years, 2 months)
Location: United States

• Disciplinary and professional management of assigned global service teams for the Tesla Grohman Automation (TGA) Semiconductor division • Further development of the service team, identification of training and further training requirements, in particular with regard to new machine types and configurations, initiation of corresponding mailings in cooperation with the key account team • Generating of short- and long-term resource planning and scheduling • Training, instruction and training of service personnel incl. Detailed instructions and result testing • Interface with customers for the assigned machine platforms and projects in the context of installation, upgrades, service, training, warranty and any other after-sales support • Taking over the management and operational execution of projects for standard machines and standard upgrades from qualification in the factory in coordination with the project managers and the key account manager Semiconductor • Coordination of all technical and commercial activities in the context of all after sales activities, including Installation, service, training, production support and application support / application development • Analysis of the cost trend on the basis of final costing and preparation of corrective measures within the scope of the given scope for the achievement of the results • Ensuring the internal and external communication and information flow with all involved departments • Ensuring timely reporting of all service projects and machines responsible

Frank Knauer's past jobs
Company: Grohmann USA Inc., Subsidiary of Tesla Grohmann Automation Germany
Title: Service Manager North America
Period: Mar 2012 - Oct 2018 (6 years, 7 months)
Location: Chandler / AZ

Managing a highly skilled field service team for all Tesla Grohmann (TGA) Automation Equipment at Intel Chandler and Portland, as well as in house installations and upgrades at Tesla Fremont and the Tesla Giga Factory in Reno. Responsibilities also include managing the day to day operations of the branch office and maintaining all technical office equipment including phone system and network for all US branch offices.

Company: Grohmann Engineering GmbH
Title: Field Service Manager
Period: Feb 2004 - Feb 2012 (8 years)
Location: Chandler, AZ

Managed a team of highly specialized Mechanical, Electrical and Software Engineers performing installation, upgrades and repairs on high tech production equipment at Intel Corp. in Arizona and Oregon

Company: illycaffè
Title: Service & Quality Manager Southwest
Period: Jan 2003 - Jan 2004 (1 year)
Location: Scottsdale, AZ

Managed all Field Service activities. Lead a Team of Service Technicians performing installations, repairs and upgrades on commercial coffee equipment. Planning onsite activities, train customer personnel and perform random quality checks of prepared coffee products to protect Illy’s Coffee image and identity.

Company: eFunds Corp.
Title: Facilities Manager
Period: Jan 2002 - Jan 2003 (1 year)
Location: Scottsdale / AZ

Manage all building and grounds related projects for a 100,000 sq ft office building and a 75,000 sq ft data center. Manage all Maintenance personnel and contractors, plan improvement and expansion projects. Evaluate quotes and choose contractors.

Company: Mutiple
Title: Management & Engineering Positions
Period: Jan 1987 - Jan 2001 (14 years)
Location: Germany

Multiple Management & Engineering Positions for Companies like Gerolsteiner, Grohmann Engineering, Viessmann, Keiper Recaro Group, Diegner & Schade, TVS...

Company: German Air Force
Title: Technical Sergeant
Period: Jan 1984 - Dec 1987 (3 years, 11 months)
Location: Westerburg, Germany

Air Defense Missile Maintenance & Repair of Nike Hercules 2-stage surface-to-air missiles. Promoted to 1st Lieutenant of German Air Force Reserve. Honorably discharged from Reserve in 1998.

Frank Knauer's education
Vocational College
Pneumatics Certificate
1989 - 1989
Vocational College
Welding
1988 - 1988
BBS Gerolstein
TD Industrial Engineering
1980 - 1984
Vocational College
CNC Programming
1987 - 1988
VeriDat Technical College
3 year TD in Computer Technology
1989 - 1992
Frank Knauer's top skills
Cross-functional Team Leadership Electro-mechanical Automation Maintenance Management Team Management Troubleshooting Operations Management Computer Repair Office Management Lean Manufacturing Assembly Lines Field Service Management Branch Operation Continuous Improvement Engineering Six Sigma Manufacturing Branch Management Preventive Maintenance Field Service
Frank Knauer's Colleagues
SP
Sony Paul
Engineering Manager - Casting Center
Austin, Texas, United States
AB
Anders Bell
Senior Director Of Engineering
Austin, Texas, United States
PE
Peter Ehlers
Sr. Engineering Manager
Austin, Texas, United States
TC
Tzu-Hsuan Chuang
Supply Chain Manager, PCBA
Austin, Texas, United States
BL
Byungwoo Lee
Engineering Manager
Austin, Texas, United States
Frank Knauer has 56K+ colleagues in total at Tesla. You can find all of them in FinalScout.
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