Fung Ki Angela Yu

• To assist the Head of Brokerage in strategy implementation to achieve business objectives and KPIs • Work across departments to drive better clients experience and adhere to Regulations and Procedures • Driving initiatives to enhance the stock trading platform and develop Business Requirement and coordinate on the UAT testing to provide better clients experience and system stability • Manage a team of dealers for securities orders execution, securities recommendation and outbound activities to promote the securities business and meet the business goals assigned • Work on Stock Platform related tasks and projects such as New Product launch and platform enhancement. • Work closely with sales teams (branch, telesales, etc) to support strategic initiatives for the business to achieve sustainable growth • Identify and take lead in business improvement process to enhance productivity and client experience • Coordinate with other departments to prepare the operation procedure, due diligence document for counter parties and devise control process to ensure the securities operations are in full compliance with internal policy and external regulatory requirements. • Monitor and manage external vendors to provide satisfactory deliverables • Prepare and evaluate the MIS/analytics reports of the securities business to identify business and process improvement opportunities • Train & coach the securities dealers through continuous phone monitoring and/or other evaluation processes