Gabriela Gonzalez Ochoa

• Manage commodity sourcing and supply chain strategies that enable continuous performance improvements in the delivery of products throughout the value chain and over entire product lifecycle. • Achieved average 4% cost saving in 2016. • Manage a budget of over $16 million annually spend, setting budgetary as well as departmental objectives. • Negotiate and manage bids that lead to significant cost reductions. • Develop new sources and negotiate with best pricing to secure supply. • Accomplish multiple cost saving projects by collaborating with R&D and production team. • Procurement of supplies, raw materials and various other goods. • Mitigate assurance of supply issue (material shortage) by working with suppliers to establish process tracking and status reporting system. • Manage strategic supplier relationship. • Developed and implemented the die-casting commodity sourcing strategies by supply consolidation purchases between companies resulting in 5% ~ 10% saving in traffic spend.

• Process purchase orders from customers. • OPOR (Open Order Report)/ SAR (Supplier Action Report) – Order management from customers: pull in, push out, cancellations. • Backlog / PO management. • 3PL pipeline report. • Keep customer status updated. • Shipment creation: monitoring shipments. • Expedite material for customer to meet their requirements. • Forecast weekly analysis. • Meet or exceed established monthly sales quota. • Sales support. • RMA process. • Work closely internal areas and external service providers to ensure timely delivery and meet customer deadlines. • Work closely with reps & suppliers. • Process requests for quotes and negotiate pricing for the customer. • Quality issues: analyze claim from customer and follow up along with quality department. • Negotiate with customer to meet monthly sales budget goal. • Attend and follow up all kind of customer requirements: complains, needs, issues. • Act as a liaison between the customer and internal areas.

• Process purchase orders from customers. • Establish priorities from customers in the production line. • Plan and revise the manufacturing operations in the production line. • Assure through the existing procedures the fulfillment of all products meeting the delivery dates requested. • Keep customer status updated, monitoring shipments and special requests or compliance. • Coordinate shipments, facilitating broker/customs requirements for imports/Exports. • Quote and negotiate shipments for clients, coordinating them with carriers. • Manage sales budgets, reporting monthly sales and inventory results. •Assist in management of pricing and promotions. • Sales and inventory monthly analysis. • Sales support. • Work closely with purchasing and traffic department. • Logistics, business issues, supply chain and Administrative activities.

• Quote and negotiate with suppliers attending to marketing needs. • Personal attention to customers and sales support. • Coordinate and monitor new advertising campaigns. • Report monthly sales and call center results. • Customer Service • Administrative activities.

• Manage customer complaints and give the best solution possible. • Keep customer status updated monitoring their requirements. • Statistical analysis of customer satisfaction, applying surveys and reporting results. • Maintain customer accounts updated with their mortgage credits and monthly payments. • Follow up and coordinate new advertising campaigns. • Work closely with suppliers, attending to the marketing needs. • Administrative activities.