Gasser El SSYB SSGB SCMS SCE Reedy

Develop all supply chain services within the Group such as material planning, scheduling, and strict inventory control for immediate availability to the stock. Implemented lean initiatives resulting in annualized cost savings in purchase by 8.5 % thru vendor management program, planning and negotiations of the contracts. Rolled out new operational concepts in complete alignment with stakeholders and third parties Guaranteeing flexibility in operations through outsourcing and other agreements with ever fluctuating volumes in the supply chain. Central S & OP and logistics IT system for optimal coordination between Sales, Planning, Logistics and Finance. Review purchasing decisions, orders and vendor contracts to ensure requests are met in a timely manner. Address and resolve all order discrepancies immediately to ensure quality and maintain the organization's reputation. Developed and implemented effective inventory controls, eliminating shortage to improve rapport with outside vendors. Stable, transparent logistics operation and control / monitoring through KPI. Central stock management that results in optimal availability, optimal stock levels and delivery times agreed with the customers. Develop and implement customization of customer orders in logistics operation. Delivery of goods based on agreed delivery conditions (Incoterms), costs and delivery times. Coached and trained department staff on 5S job objectives, starting modern, highly automated warehouses. Manage labor costs, personnel productivity, inventory levels, data accuracy and stocking strategies. Program and change management: delivery of projects on time and within budget. Measure and report on the effectiveness of departmental activities and operations. Write and present employee performance reviews and appraisals, including disciplinary actions as well as fostering performance improvement through positive reinforcement. Reporting to CEO.

Works effectively across the organization to ensure successful execution of supply chain support on many integrated efforts. Improved customer satisfaction from a 2/5 average to a 4/5 average. Improved customer service performance from 80% to 95% in the 1st year & from there on. Saved the company $2.4 million through negotiation of commodity purchase contracts. Managed &supervise a 41-employee supply chain team, Increased their productivity by 30%. Managed &supervise staff tasked with creating material requirement plans and/or forecasts. Reduced average invoice backlog through transforming the purchase-to-pay process. Improve &develop the SC process of five departments (Trading, FM, Private sector, Manufacture & Maintenance). Develops & implements logistics plans inclusive of supplier contracts, routing guidelines, problem resolution &cost containment. Conducted transportation/warehousing network optimization initiative eliminating four warehouses while reducing transportation costs. Coached and trained new department staff on 5S job objectives. Improve materials planning function for goods &materials needed for Company operations. Create item specific forecasts over a rolling time horizon to be used for ordering and inventory management purposes. Create integrated processes among Operations, Purchasing, Logistics,&outside suppliers to execute the planning/replenishment process. Establish key performance metrics and benchmarks relating to supply chain. Measure actual performance against goals on regular basis and present results to top management. Coordinates development of solutions to complex logistics support problems with other product support functions, customers, and suppliers. Success attributed to improved controls, leveraging the ERP (Microsoft Dynamics) system; and implementing a new S&OP process. Manages third party vendor relationships related to Logistics. Develop and manage departmental budgets accordingly.

To provide a complete commercial procurement function for all Fasttelco’s expenditure with external suppliers responsible for the provision of professional expertise and at the forefront regarding the implementation and development of procurement strategies. Develop sourcing and procurement activities that support key business objectives. Develop and execute a long-term strategy to facilitate improvements for Procurement Services. Ensure the execution of procurement strategies across the firm to ensure consistent and high quality value delivery. Implement best practices in procurement and supplier management to support commercial and operational objectives. Ensure the execution of standards, controls, policies, procedures and performance metrics to effectively and efficiently manage the acquisition and reporting of third-party spend across the company. Lead rigorous and objective contract negotiations with key internal stakeholders, legal department and support groups. Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down and improvement opportunities. Identify areas for improvement to continually drive performance and business results. Maintain strong working relationships with strategic suppliers to assure cost, quality, and delivery targets are met. Manage recruiting, training and supervising a team of Category Managers who are responsible for day-to-day category management activities. Oversee the development and execution of sourcing strategies across all categories within span of control including targets, timelines and resource plans. Build market intelligence capabilities within the category management team on key markets, suppliers and solutions to support strategy development purposes. Analyze market and delivery trends so as to develop procurement technologies. Reviewing stock levels. Update procurement strategies based on changing market conditions. Reporting to the CEO

Manages all supply chain functions, such as material procurement, inventory control, freight management, warehouse management, and customer service related to logistics. Forecast product needs; to include all materials required to make the product sellable. Develop new forecasting methods in partnership with sales team. Manage third party manufacturer to meet timing requirements for product. Partner with internal business owners to identify needs for goods and services. Identify multiple suppliers/service providers. Select transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution. Negotiate contracts with expectation of long‐term partnership. Monitor supplier performance to assess ability to meet quality and delivery requirements. Meet with suppliers to discuss performance metrics, to provide performance feedback, or to discuss production forecasts or changes. Manage relationships with suppliers/service providers. Regular visit to the factories in UAE, Bahrain & China. Participate in other activities with operations team to manage the business. Monitoring of KPI’s relating to all purchase performance. Document physical supply chain processes, such as workflows, cycle times, position responsibilities, or system flows. Maintaining complete inventory and stock control using ERP Solutions. Generating stock and purchase reports of the department presented monthly. Proactive management in optimizing Supply Chain and minimizing risk. Training stakeholders and business partners on all aspects of the Procurement Function. Manage to distribute the goods from our main warehouse & Factory in UAE to the different countries (Kuwait, Iraq, Qatar & Egypt). Current Brands: SKM AC, Hempel Paints and A2 Paint Tools. Reviewing stock levels. Reports to the MD.

Represent company’s interests at Customs & Regulatory forums with professionalism and integrity. Act as strong representative in discussions & negotiations with customs authorities & other border agencies. Work closely with the Operations Management team to identify. Develop and prioritize initiatives that will improve the quality of service to customers, inbound/outbound transit time and the overall cost position. Implement a sound customs strategy with programs and projects developed in line with the key aspirations of improved clearance performance and reduced cost. Identify opportunities, both internal and external and recommend initiatives that will facilitate the customs clearance process. Identify opportunities and impediments in the areas of international trade facilitation, export incentive schemes, trade and policy development and bilateral and multilateral country agreements and work with country management to implement solutions. Ensure company’s customs processes are in compliance with all local laws, regulations & practices.

Responsible for supply and re-supply goods-in and out, export, documentation, production schedules & customer support. Procurement of resources,distribution and disposal of equipment & materials. Improved daily dispatch accuracy from approx. 85% to99.5% Supervising over 15 staff ­ an on-going, problem solving role, responsible for keeping the lines going at optimum level, liaising with customer services, sale department. First point of contact for customers. Achieved ISO9002 & maintained ISO9001/ ISO9002 quality standards. Ordering raw materials, ensuring of packaging and purchases within specifications and budget. Maintaining output and quality on all products. Checking cost work sheets, Preparing International & Local Purchase Orders, Tracking Shipment,Consignment backlog and Transit reports. Liaising with principal suppliers on special bids and building relationships with local suppliers for purchase of computer peripherals Communicating with international suppliers with reference to merchandise ordered and its relevant follow -up and return material authorization (Via E-mail &Telecommunication). Current Suppliers: HP MEMA-Dubai, Cisco, Net screen, Packeteer, Polycom, Mindware,Tech data, Lexmark, Bluecoat, Dell, Microsoft , BenQ ,Trend Micro...etc. Complete logistics formalities i.e. shipping and handling of all company consignments. Via Air, Ocean& Courier. Dealing directly with freight forwarders & clearing agents, Company, warehouse, financial cost controller & Chief Accountant. Assisting and Coordinating with department manger and staff with respect to product sales and orders. Maintaining complete inventory and stock control using JDE ERP Solutions (previously used"Baan ERP Solutions"). Generating stock and purchase reports of the department presented monthly or whenever asked for by management. Administrator for the Cisco, Dell & Microsoft Link Software. Handling all the logistics operations.

Leading a sales organization of 24 direct employees and 60 indirect. Face-to-face with customers, determining needs, problem solving, supply, customer care etc. Also involved in credit control. Reports directly to the Sales Manager. Prepares sales and collections report. Manages the sales representatives as a team with the sales supervisors. Assess the performances of the sales force to contribute to the growth of the department to achieve its goal. Delegate assignments to the team leaders and work together to plan, implement actions and evaluate its results Identifying and engaging key decision makers, ability to convey message, educate customers on new ideas and sell intangible assets of the company. Managing relationships with old accounts effectively and increasing sales penetration within these accounts. Independent decision making with regards to proposal building and negotiations to close business. Managing sales order processing, liaising with accounts, logistics to ensure timely delivery and installation. Sales forecasts on a monthly basis, stock forecasts.

Responsible for daily operations in the outlets. Managed daily bookkeeping, weekly stock forecasts and banking. Increased sales by 35% over previous year and introduced new line of low-end gift items that proved to compliment the products sold very well. In charge of Store inspection. Attending to customers' complaints and demands.

Prepares monthly salary of employees. Prepares cash & check deposits and other bank transactions requirements. Prepares balance sheet.

Touring Clients in different historic and famous places. Attending to problems that may arise during and after the tour. Responsible for hotel booking, airline ticket and accommodation.