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Gayatri Diwan

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Email: ****n@expediagroup.com
Location: Seattle, Washington, United States
Current employer: Expedia Group
Current title:
Director, Product Management (AI/ML, Marketplace Merchant Onboarding, Content Mgmt, B2C/B2B)
Last updated: 12/03/2024 18:50 PM
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About

Gayatri Diwan is from Seattle, Washington, United States. Gayatri is currently Director, Product Management (AI/ML, Marketplace Merchant Onboarding, Content Mgmt, B2C/B2B) at Expedia Group, located in Seattle, Washington, United States.

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Gayatri Diwan's current jobs
Company: Expedia Group
Title: Director, Product Management (AI/ML, Marketplace Merchant Onboarding, Content Mgmt, B2C/B2B)
Period: Jan 2020 - Present (5 years, 11 months)
Location: Seattle, Washington, United States

Product Strategy Development and Roadmap - Owned vision and product strategy to onboard hotel partners quickly on Expedia platform (0-1); Game changing product) in a two sided marketplace with 80+ stakeholders and 5 SVPs from executive leadership. - Managed a team of product managers, data scientists and engineers across 4 regions to provide a differentiated and contextualized content platform experience and Responsible AI/ML roadmap for travelers. - Provided systems thinking approach for building content platform using API 1st for all travelers, partners and OTAs. Organizational leadership - As a thought leader, evangelized an experimentation mindset (A/B Testing) and framework for a platform team and AI first culture (OpenAI/Gen AI/NLP/Build Vs. Buy/Self-serve ML models) in hotel media content (images/text/virtual tours). These AI/ML models drove product differentiation via personalization and recommendation systems and enabled extension of this product portfolio to other business verticals. - Envisioned product charter and strategy, operating model and multi-year roadmap for providing customer service to B2B SaaS travel partners- EAN/E4B (e.g. Delta Airlines, SoFi, American Express, Mastercard). Leverage SaaS suite of products such as Enterprise APIs, White Label templates, AI assist Chatbot, custom UI and bespoke enterprise solutions.

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