Gayatri Nathan
About
Gayatri Nathan is from Mumbai, Maharashtra, India. Gayatri is currently SVP and Head - Customer Operations at Tata AIA Life Insurance, located in Mumbai, Maharashtra, India.
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Gayatri Nathan's current jobs
Responsible for Post-Issuance service delivery, Revenue Assurance (Persistency), Digital Servicing, Service to Sales & Group Operations. Units include- -Service Delivery Units : Customer Service & Policy Servicing -Digital servicing : Portal, WhatsApp, etc -Service to Sales (S2S) -Business Conservation Unit : Persistency & Retention -Group Operations & Service -Customer Experience - NPS across policy life-cycle (Learn,Buy,Service & Claim)