Gerard Dunstan
About
Gerard Dunstan is from 英国 英格兰 威文霍. Gerard works in the following industries: "金融服务", "银行", "管理咨询", and "体育用品". Gerard is currently Owner / Director at ROCKTAPE, located in Wivenhoe, Essex, United Kingdom. In Gerard's previous role as a Principal Consultant at PA Consulting Group, Gerard worked in until Jun 2016. Prior to joining PA Consulting Group, Gerard was a Strategy Manager at Mortgage Steps Ltd and held the position of Strategy Manager at Colchester, United Kingdom. Prior to that, Gerard was a Senior Manager - Commercial Strategy at Barclays Bank, based in London, United Kingdom from Jan 2007 to Jan 2012. Gerard started working as Partnership Manager at American Express GNS in London, United Kingdom in Nov 2005. From Jun 2003 to Nov 2005, Gerard was Senior Product Manager – Goldfish Credit Card at Create Services / Lloyds TSB, based in London, United Kingdom. Prior to that, Gerard was a Product Manager – Credit Cards at HSBC, based in London, United Kingdom from Jan 2004 to Apr 2004. Gerard started working as Product Manager – Mortgages and Credit Cards at Bank of Western Australia in Perth, Australia in Apr 1998.
Gerard Dunstan can be found on Finalscout.com, where members can access Gerard Dunstan's email for free. Finalscout is a professional database with more than 500 million business professional profiles and 200 million company profiles.
Gerard Dunstan's current jobs
Owner / Director of Rocktape in the UK and Ireland
Gerard Dunstan's past jobs
Adviser in addition to assist developing a strategic plan for Mortgage Steps Ltd that delivers increased turnover and profitability, achieved via a customer focused strategy incorporating prudent but ambitious increases in scale and capability. Sales & marketing development and management of sales compliance process.
Lead in development of commercial strategy and regulatory / compliance management, across all time horizons, for Barclays UK Retail and Business Banking divisions. Creation of a strategic opportunity agenda enabling longer term planning, prioritisation,compliance and funding of new initiatives and key strategic developments according to a dashboard comprising customer, financial, resource, regulatory, strategic fit and time to market measures. Enacted Board agreed priority growth strategies across the division. Proactively identify, size and assess further new business/market development opportunities, utilising internal/external stakeholders and a variety of sources of information to ensure strategic fit, improvements in customer satisfaction, capability, regulatory compliance, competitive parity and profitability – from initial market assessment and Board approval through to hand over to product/proposition development.
Manager for American Express sole issuing and acquiring partner in Greece, Alpha Bank. Creation and ownership of strategic partnership plan to achieve American Express customer and financial targets for all American Express consumer products issued across Greece by Alpha Bank. Assess the opportunity for American Express in the market in relation to the broader macroeconomic climate. Define and assess key target groups to determine optimal focus relative to existing strategic focus. Define the customer paradigm in relation to optimal product mix and structure. Work with senior management at Alpha Bank to refocus their existing American Express strategy, supporting change (where appropriate) via robust and well researched customer, product and economic analysis. Gain support and endorsement at senior levels of Alpha Bank and American Express for the proposed strategic direction. Overall ownership for deployment of the strategy and enactment of various business work streams to achieve the strategy.
Ownership of Goldfish credit card P&L and portfolio. Optimisation of products P&L to ensure attainment of financial objectives for the Goldfish product set. Determination and implementation of changes to Goldfish T&C’s ensuring optimal combination of customer experience/satisfaction and on-going financial performance and regulatory compliance. Review of strategic long term options for Goldfish portfolio including portfolio sale and customer migration to alternative payment system.
Day-to-day management of HSBC credit card products with particular emphasis upon dormant and inactive cards including, strategic review of inactive card portfolio, ongoing management of inactive card activities, development of strategic plan to maximise card reactivation rates and budgeting and sales forecasting for reactivated card portfolio.
Responsible for the profitability and structure of all BankWest Home Loans and associated credit card products. Maintenance of the mortgage product and related credit card portfolio to ensure a competitive product offering in terms of rate and features. Initiation, development and launch of new products and product features including product conceptual development, profitability forecasting, communications and acquisition strategy development for mortgage and credit card products