Harry Proskefalas

DCS Consulting With over 35 years of experience, we are Australasia’s leading franchising firm. We offer an integrated and all inclusive approach to develop franchise networks. Between the franchise consulting, marketing, recruitment and legal disciplines, we customise commercial strategies and legal frameworks to provide a stable platform for growth. International Relations & Market Entry Analysis Franchise Business Development - Engaging with prospective clients with plans to franchising their business, tailoring project proposals to suit clients' needs, pitching proposals and closing deals. Franchise Strategy Development - Developing a strategic roadmap for franchise expansion taking into consideration market conditions, competitors and the client's resource commitment and capabilities. Financial Modelling - Extensive financial modelling and analysis to validate the business case, developing the commercial terms of the deal and documenting the operating procedures that business partners need to abide by. Protecting Enterprise Value - Working closely with colleagues from the legal team to ensure that the client's intellectual property is adequately protected and that they appropriately structure their business entities to reduce exposure to the risk of entering into contractual agreements with third parties such as landlords, suppliers, contract manufacturers, franchisees. Project Management - Ensuring that projects run on time and to the satisfaction of clients through constant liaison with clients. Product Innovation - Continuously reviewing and refining consulting methodology and tools to improve delivery to clients and also building strategic alliances to widen scope of service.

Micro Logistics | Smart Electric Vehicles | Urban Transport Solutions | Importation European & Asia Markets EMoS is dedicated to the next generation of Smart Electric Vehicles (SEVs) to meet the transportation needs of the 21st century. Our electric vehicles, reach unprecedented efficiency and driving economy. We recognize the need to work differently and more efficiently. EMoS is dedicated to commercialize Smart Electric Vehicles for the first and last mile transport of goods and people in urban environments providing Urban Transport Solutions

Property Licensee LREA Buyer’s agent property services, including executive summary, analysis & recommendations Sale and lease negotiations Tenancy mix co-ordination, property sales and commercial property valuations Import, retail, wholesale, distribution, hospitality operations Commercial property transactions Lease negotiations (Landlord) & reviewing of lease documentation Tenancy mix co-ordination Property sales and commercial property valuations

Driving engagement and connection with the local business community Relationship building with Chambers of Commerce including all Presidents and office bearers Developed joint events with keynote speakers with all Chambers of Commerce in region Liasing with Local, State & Federal Government, QLD Small Business Champion and key stakeholders including advocacy to small business policies Planning and delivering extensive Queensland Small Business Week (over 35 events) Maintaining up to date knowledge of State and Commonwealth government departments business support programs Support local business networks and associations and industry groups Liaising with multiple stakeholders and facilitators in preparing and planning workshops, seminars & forums and support to all small business events in the region Effective presentation to audiences > 100 attendees Providing resources for one-on-one mentoring and coaching sessions to sustainable start-ups, micro and small businesses Planning and implementing high quality programs relevant to the local business community Fundamental role in developing Economic Development Branch structure for all Small Business Support Services

Franchise special projects, system reporting, streamlining processes and workflow People management, onboarding and training

Management of Qld portfolio of 60 franchisees, incl company stores, turnover exceeding $45 million Strategic management and direction of Qld State Operations Leadership, mentoring and performance reviews of area senior management team Development of people matrix for succession planning and ongoing growth of network State budget preparation and controls of KPI's to ensure budgets are met and exceeded Extensive monthly financial reviews including high level cashflow critical impacts to State P&L Growth strategies, lease negotiations, business sales process and supplier relationships Compliance to Franchise Agreement, including renewal, breach, mediation and termination Recruitment and development of senior management teams and assessing training requirements Conflict management with staff and franchisees Strategy for recruitment, interviewing and selection of franchisees

Mentor and coach to 25 franchisees nationally Conducting internal action meetings and national conference calling Implementation of network communications platform Franchise growth strategies, including global negotiations Refinement of operational efficiencies including training manuals and positioning papers Management Academy Training preparation and presentations Extensive training and mentoring new franchisees Cashflow and financial analysis Brand protection and trademark Professional business reviews, franchise training and induction Brand compliance and consistency Budgeting & business planning Implementation of new innovations Extensive conference/ expo event planning and presentation Liaising with suppliers and reviewing of cost bases Networking with potential clients Franchise agreement compliance and future dynamics to promote growth

Mentor and coach to 28 franchisees territory turnover exceeding $24 million per annum Weekly compliance and inspections audits Monthly and quarterly business reviews Compliance to national campaign roll outs Monthly financial statement analysis Budget and business plan preparation Extensive profit & loss analysis Debtors analysis and follow up for payment arrears Local marketing co-ordination and initiatives Business consultancy and future development plans Ongoing training on product and systems Extensive customer service training and support Monthly vibrancy audit analysis Strict food hygiene and OHS compliance audits Co-ordination and presentation at regional and state meetings and bread competitions Monitor participation in internal training modules Franchise agreement renewal meetings as per legislation Maintaining operational brand consistencies Influence and build franchisor and franchisee relationships Motivate staff and franchisees to drive sales and performance Weekly/monthly report administration and territory overview

Mentor and coach to 16 franchisees, territory turnover exceeding $27 million per annum Operational compliance of Platform 1 and Platform 2 stores Compliance audits and promotional period roll outs KPI Sales & Core Summary analysis Marketing (LSM) initiatives Extensive customer service training and support Influence and build franchisor and franchisee relationships Motivate staff and franchisees to drive sales and performance Maximise profitability by extensive business analysis Effective management of complaints & issues Liaising with multiple department Executives Weekly report administration and territory overview Time management and critical deadline management Scheduling and co-ordination of weekly metro and monthly regional store visits Monitoring merchandising techniques and standards Execution of periodic company strategies and goals

Compliance audits and reviews Sales analysis and end of month reconciling Marketing (LSM) initiatives POS computer development & support Business sale process Strict food hygiene and OHS compliance audits Legislation overview Effective management of complaints & issues Preparation of franchise overview documents Supplier relationships and agreements Research and development of national trade promotions (state specific) Store set up, drafting plans, shop-fitting co-ordination, new store promotional budgets Ensure compliance to Franchising Code of Conduct Recruitment and selection of franchisees Lease & sale of business negotiations and transitions P & L and balance sheet analysis and budgeting controls Development and implementation of SOP, store procedures manual, checklists, worksheets, training manuals, franchisor compliance audit reports, marketing plans