Heather L Maurer MA CAE

Providing visionary executive leadership that is inclusive, transparent, and empowering in a manner that supports and guides NPWH's mission and vision as defined by the Board of Directors. Oversees the day-to-day operations of this 501(c)3 nonprofit organization and ensures its overall successful long-term operations. Increased membership by 24% in the first 20 months and retention from 73% to 79%. Eliminated all organizational debt and created a significant cash surplus. Shifted organization to be fully remote. Establish a systematic process to oversee daily operations to achieve the culture and structure that will support the long-term sustainability of the organization. Launched new three year strategic plan for organization updating mission, vision and adopting an Inclusivity, Diversity and Equity organization statement.