Henry LOW Eng Kiat
About
Henry LOW Eng Kiat is from Singapore. Henry is currently Chief Executive Officer, Singapore Hub at SATS Ltd., located in Singapore. Henry also works as Advisory Board Member at Singapore University of Technology and Design (SUTD), a job Henry has held since Jan 2024. Another title Henry currently holds is Executive member, Group Management Board at SATS Ltd.. In Henry's previous role as a Chief Operating Officer at SATS Ltd., Henry worked in Singapore until Sep 2024. Prior to joining SATS Ltd., Henry was a Chief Human Capital Officer at SATS Ltd. and held the position of Chief Human Capital Officer at Singapore. Prior to that, Henry was a Global Head, Special Projects at SATS Ltd., based in Singapore from Oct 2022 to Jun 2023. Henry started working as Board Director at IMDA in Singapore in Oct 2020. From Feb 2019 to Sep 2022, Henry was Director & Country Manager, Amazon Singapore at Amazon, based in Singapore. Prior to that, Henry was a Board & Corporate Governance (Amazon) at Amazon, based in Singapore from Sep 2016 to Sep 2022. Henry started working as Director, Asia Pacific - Global Specialty Fulfilment at Amazon in Singapore / Tokyo in Apr 2016.
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Henry LOW Eng Kiat's current jobs
Lead SATS’ flagship aviation gateway business at one of the world’s busiest air hubs, with full P&L accountability for a >$1B business and 10,000+ FTEs across ground handling, cargo and aviation security. Responsible for business performance, customer delivery, safety and regulatory outcomes, workforce strategy, technology transformation and long-term competitiveness. Leading a multi-year transformation of the operating model, including structural productivity, workforce modernisation, AI-enabled operations, asset and infrastructure renewal, and leadership capability.
Advise SUTD’s Engineering Systems and Design pillar on curriculum, industry alignment and applied research, bringing enterprise and systems perspectives from technology, aviation and large-scale operations.
Serve on SATS’ top executive leadership body, contributing to Group strategy, capital allocation, M&A evaluation, enterprise risk and performance governance across a global aviation services platform. Contribute to portfolio and organisational decisions, post-acquisition integration and the development of enterprise capabilities across businesses and geographies.
Henry LOW Eng Kiat's past jobs
Led Group-level functions during the integration following SATS’ transformative acquisition of Worldwide Flight Services, including technology & data strategy, operational excellence, safety, enterprise risk and strategic programme management. Worked across businesses and geographies to strengthen Group governance, capture integration synergies, align operating models and build common enterprise capabilities while preserving business-unit accountability.
Appointed during the integration of Worldwide Flight Services to provide executive leadership through a period of significant organisational change. Led Group-wide leadership restructuring and reconstitution of the Group Management Board, managed union relationships, and oversaw enterprise-wide performance and compensation governance. Provided executive continuity across operations and HR while reshaping leadership structures for the newly expanded global Group.
Led enterprise integration and synergy-realisation work following SATS’ transformative acquisition of Worldwide Flight Services. Established cross-border governance, alignment and value-capture mechanisms across the enlarged Group, working with business and functional leaders across multiple geographies.
Served on the Board of Singapore’s infocomm and media regulator, contributing industry and enterprise perspectives to the development of Singapore’s digital economy and regulatory environment.
Full P&L leader for Amazon Singapore’s marketplace and grocery businesses. Launched and scaled Amazon’s first full marketplace platform in Southeast Asia, building the third-party seller ecosystem, Fulfilment by Amazon and an integrated Amazon Fresh proposition. Led cross-functional and cross-border teams spanning Singapore, the United States and India across commercial, technology and operational functions, establishing Amazon’s scaled local presence in a highly competitive consumer market.
Executive Chairman, Amazon Asia-Pacific Holdings Pte Ltd (2016–2022) Board Director, Amazon Payments Singapore Pte Ltd (2022) Governance responsibilities across Amazon entities supporting regional businesses headquartered in Singapore.
Led APAC operations supporting Prime Now, Fresh and Pantry across multiple markets, with responsibility spanning supply chain, real estate, last-mile operations and market expansion. Led the launch of Amazon Prime Now in Singapore and supported the establishment of Amazon Prime, marking Amazon’s first retail service entry into Southeast Asia.
P&L leader of large-scale fulfilment businesses employing 2,000+ people. Led complex, technology-enabled operations through sustained productivity improvement, organisational change and major site transformations. Earlier roles included senior operations leadership positions through Amazon’s Pathways leadership programme.
MBA with Honours; awarded Distinction in Leadership.
Led Singapore’s defence policy engagement across China, Japan, Korea and Taiwan, advising senior political and military leadership on bilateral and regional security issues. Managed a small policy team and led complex government-to-government engagements and negotiations. Contributed to the first China–Singapore defence agreement and the inaugural Korea–Singapore strategic defence dialogue.
Served 15 years in the Singapore Armed Forces, including command of warships and multinational task groups in high-risk environments. Final rank Lieutenant Colonel. Selected for the UK Royal Navy International Principal Warfare Officers Course and US Naval War College Naval Staff Course. Awarded the Sword of Honour and Singapore Armed Forces Merit Scholarship.