Ian Davis MBA CSCP

Reporting to the GM of Home Improvement and Home Services Supply Chain I lead a team that is responsible for all national parts sourcing activities that support In-Home Operations, Sears Parts Direct eCommerce, and Major Appliance Warranty work. In conjunction with these departments I also manage a team responsible for the data maintenance of skus and electronic connectivity to vendors. Tasked with turning around vendor relationships and improving profitability by writing better procurement contracts in service of bettering the customer experience.

• Hired as an incumbent role to create a shared services purchasing team of 26 people across the Rocky Mountain region. My team supported nine hospitals, numerous community clinics and freestanding emergency departments that purchased in excess of three quarters of a billion dollars in annual spend. • Drove synergies amongst the regions to leverage best practices. • Realigned Buyers towards a category mindset in commodities to support the system; moving away from department specific buying with many duplicated tasks and relationships. • Developed metrics for assessing productivity for all buying and cash management activities that center on confirmations, backorder management, and unmatched PO’s greater than 90 days. • Developed a returns process to capture a higher recovery of spent dollars. • Instilled a greater level of confidence in Purchasing from our Requisitioners for their daily supply and reverse logistics needs.

Reported to the VP of Finance and managed a team of 40 Purchasing Specialists and four Supervisors with an annual spend of approximately $14M in a call center environment. Developed and hired a Product Supplier Manager to assist in gathering industry data to aid in negotiations with suppliers and help price our warranty products. Product assortment varied from Major Appliances, HVAC, to Water Heaters. Built & maintained national supplier relationships with companies such as Carrier, Goodman, York, Lennox, GE, Whirlpool, and Lowe's to name a few. Negotiated contracts regarding payment terms, return policy, parts and equipment pricing, and invoice disputes. Successfully added a 3PL warehousing program, something that had never existed before at the company. Developed talent. Drove change. Worked constantly to provide an excellent customer experience and a savings to the organization.

Assisted the management of the Northern Arizona University College of Business Computer Training Center. The program led courses for local businesses and individuals in business applications such as the MS Office Suite of products along with other technology offerings. Marketed to local businesses, email market campaigned to existing customer network, and planned the monthly offerings of classes.