Ifeoma Aniekwe M Sc

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Email: ****e@bat.com

Location: Lagos, Nigeria

Current employer: BAT

Current title:

Business Process Executive

Last updated: 25/05/2023 15:52 PM

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About

Ifeoma Aniekwe M Sc is from Lagos, Nigeria. Ifeoma is currently Business Process Executive at BAT, located in Strand, England, United Kingdom.

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Ifeoma Aniekwe M Sc's current jobs

Company: BAT

Title: Business Process Executive

Period: Aug 2011 - Present (13 years, 3 months)

Location: Strand, England, United Kingdom

Ensure Agency compliance to agreed standards and guidelines. Provide interface between Agency and BAT as key process owner. Liaise with Agency to get data for weekly/monthly reports. Review weekly/monthly reports and ensure accuracy. Analyze weekly/monthly reports and monitor KPI’s. Manage BAT Training Schedule for Customer Service Agents, ensuring appropriate visibility in-house, selecting and informing the right trainer, agreeing training dates with Agency and managing deviations Produce ad-hoc reports as and when required. Make periodic suggestions for process and content improvements. Manage relationships for optimum result.