Irina Samsinger

Good handling services will always be remembered, especially what has been done exclusively. For example, are all of your small and big questions properly answered? Does billing make sense? How does the handling agent show interest and involvement? I place a huge value of how do passengers and crews feel about the quality of our services. Understanding and accepting the value of this attitude is passed onto our handling team. My job is not just mine alone, I am grateful to all colleagues in MAGNUM FBO, who share the common vision. Nevertheless, I am thankful to the operation office professionals who share their concerns, standards and expectations. Such knowledge boosts excellent results. This may be the key to the successful development in all business relations...