Ivan Miller

Responsible for financial performance and strategic direction of data solutions category in Personal Computers on Amazon. Work with internal and external stakeholders to drive key operational and financial metrics. Negotiate with leading brands to drive financial improvements and operational inputs. Manage team of vendor and account managers and responsible for setting key business priorities and strategic vision.

Responsible for end-to-end supply chain of Pet products through Amazon. Worked with top manufacturers to delivery exceptional customer experience while identifying and executing key cost savings initiatives to improve overall profitability. Worked with internal teams to identify system defects and develop new solutions to eliminate waste in the supply chain while creating additional value for manufactures on Amazon. Drove key customer improvements in speed of delivery, product availability, and sustainability across Pet category.

Responsible for financial performance and strategic direction of 3P portion of Home Improvement and Major Appliance categories at Amazon. Worked with top Sellers and Merchants on Amazon to drive topline sales and expand product portfolio into new verticals. Responsible for category profitability and worked with internal stakeholders to deliver cost savings and improve key metrics across P&L. Worked with product teams to launch novel solutions to unlock new business and improve customer and Seller experience.

Responsible for managing $100M field service budget and for deploying key assets across our retailer base. Review and make strategic investment decisions as it relates to our service organization through segmentation to driving sales growth and improve customer satisfaction. Continued responsibility for data warehousing and management reports. Drive continuous improvement across the supply chain by partnering with key stakeholders at all levels of the organization.

Responsible for managing service operations for 40K+ retailer stores and strategically deploying assets to improve customer satisfaction and improve supply chain efficiency. Manage data warehousing and reporting activities related to Merchandiser activity. Drive continuous improvement initiatives throughout service organization consisting of 13K+ retail Merchandisers.

Responsible for managing 3 product lines and a work force of over 40 hourly union associates • Effectively managed production costs and on-time delivery resulting in best financial year for plant in last decade • Developed manufacturing database to capture production metrics and statics to identify and steer continuous improvement activities • Successfully managed workforce and union relations during a contract renewal year that resulted in no work stoppages, no production interruptions, and a 125% reduction in reworks

Responsible for developing and leading a cross functional team that identified cost savings projected to save between $3 million and $8 million annually • Improved freight expediting process that saved $300K annually by identifying and eliminating non-value added air freight • Developed a retail service strategy that improved retailer service and eliminated waste by optimizing and synchronizing order arrivals and Merchandiser visits to retail accounts ($2M - $8M annual savings) • Developed a successful retail test to exam the above strategy and trained team on strategy implementation • Developed and executed an inventory unitizing strategy to improve retail in-stocks while reducing overall inventory ($1 million - $2 million inventory reduction)

Responsible for optimizing inventory replenishment and shipping policies for retail customer orders. • Developed a system to automate and simplify policy assignment for +90K retail customers • Developed a modeling/simulation tool to help identify and analyze potential cost savings projects and strategies • Implemented cost savings projects expected to save $300K annually and identified additional cost savings projects expected to save over $800K annually for a total savings of over $1 million annually

• Established a process to calculate corporate carbon emissions and evaluated company’s ability to participate in the Carbon Disclosure Project. Presented findings to senior sustainability committee. • Developed a quality systems strategy which improved manufacturing process control and piloted program in manufacturing facility. • Identified and coordinated a job sequencing optimization project that will save thousands of dollars annually.

• Led a team to address compliance failures using corrective and preventative actions • Directed the reorganization of quality control laboratory which improved work efficiency by 20%, eliminated cross-contamination hazards, and increased available work space by 40% • Developed and implemented a facility-wide quality awareness program which helped increase the site's overall quality rating by 10% • Routinely worked on teams to investigate quality infractions and inconsistencies using root cause analysis • Engaged in weekly career and leadership training with Human Resource Managers and Quality Control Manager, which included job shadowing production

• Designed and constructed new scientific instruments and investigated new chemical reactions • Wrote 3 research proposals which were awarded funding grants • Coauthored 2 research articles published in peer-reviewed magazines

• Created a process used by 14 analysts to automate data collection and streamline analyses which increased production by 15% and eliminated transcription and other errors • Developed a training program and trained analysts on new data collection process