Jack Smith
About
Jack Smith is from London, England, United Kingdom. Jack is currently Chief Executive Officer at IAGL Retail, located in Victoria, England, United Kingdom.
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Jack Smith's current jobs
IAG Retail is a new eCommerce venture from the owner of British Airways, IAG. Achievements include: • Set up of a new legal subsidiary that meets all regulatory requirements. • Recruitment of operational team including Buying & Merchandising, Marketing, Ecommerce, Operations, Customer Care and Technology. • Sourcing and procurement of a full product range. • Build of a fully functioning eCommerce platform including marketing, website, warehouse and logistics and customer services. • Establishment of the warehouse and logistics operation with last-mile courier services. • Set up of customer care function. • Integration of the eCommerce platform with the British Airways Executive Club, enabling members to collect and redeem Avios on purchases. • Launch of the business to British Airways Executive Club members across multiple owned and 3rd party channels. • Delivery of more than £1m of revenue from sales in the first 3 months of trading. • Achievement of TrustPilot rating of Excellent.