Jacob Canter

ARM Inc. based in the USA specialize in connecting highly-skilled professionals with clients across a range of sectors and skillsets including automation, automotive, engineering, manufacturing, IT, aerospace & defense.

Scout HR is a proud Veteran-owned business providing in-depth international and domestic permanent and contract recruiting services. We forge relationships with CEOs, Vice Presidents and other senior leaders at client firms, collaborating on talent acquisition and organizational development within the automation, automotive, engineering, aerospace, manufacturing, and defense industries.    

STR Group is the holding company for six international micro-specialist staffing brands, delivering permanent and interim contract recruitment services, managed work programs and outsourced solutions across the US, UK, and EMEA.  Launched permanent and interim contract recruitment firm providing customized recruiting services to a variety of clients, including KUKA, Comau, Paslin, Tesla, Boeing, and General Motors, among others.     Operational Highlights  -Created the US subsidiary corporation for a major UK-based global talent acquisition provider, overseeing growth from seed development through startup and expansion.  -Spearheaded business development for US clients, creating local sales revenues of $2,000,000 at 20% profit margin within first 12 months of startup, while concurrently facilitating indirect sales revenues upwards of $500k per month for UK umbrella companies.  -Managed four full-cycle recruiting consultants and provided support and strategy for all staffing operations and processes.  -Consulted foreign senior executives and operations directors on US recruiting compliance and legislative initiatives with respect to immigration/VISA and tax reform.  -Procured and managed all company infrastructure to include real estate, third-party suppliers, external advertising, HRIS systems, and IT setup and support.

Large-volume contract and professional search firm focused on light industrial, skilled trades, and direct placement services for 60+ clients throughout the United States. Led the company contract services recruiting division consisting of 6 direct report account managers and 20 indirect recruiters servicing 60+ clients. Provided overall direction and management for recruiting strategy, guidelines and procedures regarding staffing best practices, systems, and methodology. Developed recruiting goals and strategies and held the leadership team accountable to the operating process and client service delivery plan. Managed third party vendor relationships and ensured proper performance metrics were achieved. Developed and oversaw a talent acquisition scorecard and was responsible for the results of all talent acquisition objectives. Operational Highlights -Increased contract gross profit from $120,000 per week to $180,000 per week within the first 9 months. -Sourced and procured new back-office technology systems to include applicant tracking and HRIS systems. Led data conversion and portability projects. -Developed a collaborative environment of continuous improvement across the entire company that fostered improvement in operational results and engaged all employees in the process. -Executed strategic work plan goals to include, but not limited to, gross margin, client retention, and renewal. -Accountable for managing profit, revenue and gross margin for all contract business. -Served as the voice of the customer and provided oversight for all new client projects from inception through delivery, ensuring completion of the client objectives on schedule and within budget.

Industry leading quality assurance solutions company servicing the needs of the North American marketplace by providing resident liaisons, GP12/launch support, containment, inspection, warehousing, and rework services. WBENC and ISO 9001 certified. Provided overall strategic, financial, relationship, and organizational leadership as part of the company executive management team. Role included the development and execution of a comprehensive strategic plan, focusing on talent alignment, client development, cost control, and North American business expansion and support. Operational Highlights -Led procurement and RFP process for Fortune-100 client, which resulted in winning new business and expansion into Greenville, South Carolina. -Directed talent alignment strategy for 30+ clients in the United States, Canada, and Mexico, focusing on the development of localized labor and support. -Increased service delivery by negotiating and developing KPI’s/SLA’s with national and international suppliers. -Developed and executed a comprehensive strategic plan to achieve retention, margin and EBIT targets by region. -Served as executive level representation and provided market analysis for all new business proposals.

Staffing division of leading professional employer organization (PEO), specializing in light industrial and manufacturing, with $740M in annual revenue. Steered daily business operations, with focus on recruitment, sourcing, pricing, sales, and staffing services implementation. Directed sales initiatives based on forecast of customer demand, targeting merchandise and setting prices and credit terms accordingly. Led facilities management efforts, recommending locations, planning layouts, overseeing build-outs, and managing remodels. Developed and maintained strong client relations, and coordinated seamless implementation of services for new accounts. Created and implemented key business development strategies aimed at boosting inside and outside sales. Located and procured contracts, and negotiated purchases. Tracked financial data (including all sales and activity reports) as well as performance metrics (KPIs) to measure productivity and determine areas of improvement. Monitored budget and control spending. Determined staffing requirements and managed all aspects of recruiting, interviewing, hiring, and training. Orchestrated all levels of staff management, including work schedules, delegation, and performance reviews. Collaborated with board members, organization officials, and legal team as needed. Operational Highlights -Generated significant growth of new account, from $540K to $12M+ in annual revenue. -Increased office profitability and achieved 100% compliance and credit by developing and implementing policy aimed at tracking down outstanding Work Opportunity Tax Credits (WOTC). -Consistently outperformed local and national competitors in a tough market, growing Michigan business to approximately $30M in annual revenue.

Led broad spectrum of operations in various geographical regions, with a focus on anti-terrorism, force protection, physical security, and law enforcement duties. Directed waterborne and base security patrols, customs, base access/entry control, aircraft/flightline security, river security, and law enforcement operations. Coordinated protective services for high-ranking dignitaries and government officials. Performed physical security inspections, and facilitated crime prevention programs. Operational Highlights -Engineered safety/protection measures for 5K+ servicemen/women and their dependents. -Steered command and control, customs, cargo handling, and expeditionary shared service operations for OPERATION IRAQI FREEDOM/OPERATION ENDURING FREEDOM. -Delivered successful seizure of 2M restricted and prohibited contraband items during tenure. -Reduced number of restricted/prohibited items entering U.S. by 40% by revising and re-implementing U.S. Customs Standard Operating Procedure (SOP). -Facilitated 16K+ man hours of mandatory CENTCOM training. -Earned various awards, including Army Achievement Medal for Meritorious Achievement and Global War on Terrorism Expeditionary Service Medal.

Leading national retailer with brick-and-mortar and online presence. Directed 88+ associates and 10 supervisors in retail operations for 100K+-square-foot store with $2.5M in inventory and $15M+ in retail sales, including receiving, inventory, shrink, payroll, expense management, and human resources. Facilitated targeted coaching initiatives to increase sales. Ensured proper implementation of merchandising, operational structures, and human resources directives in line with corporate programs. Established operational priorities, and directed staff accordingly. Oversaw expense tracking and financial controlling processes. Implemented and followed up on asset protection procedures to reduce invisible waste. Managed compliance efforts with applicable laws, regulations, and company policies. Operational Highlights -Turned around struggling store, growing revenue from $5M/year to $11M. -Drove consistent meeting/exceeding of all performance targets and goals, while strategically reducing costs. Store was only one in district to hit bonus during 2008 economic crisis. -Introduced new inventory initiatives to reduce waste and shrink, developing and implementing new receiving, pricing, and shelf replenishment processes. -Improved store gross margin and cost recovery by identifying and pursuing profitable revenue and vendor liquidation opportunities. -Ensured consistent delivery of world-class customer service to inspire loyalty and boost sales. -Optimized service/sales by assessing and improving operations across all license departments. -Earned ranking within Top 2 of assistant store managers across district, as well as selection to represent district in annual company management meeting.