Jamal Anakreh

As the VP of Cybersecurity Solutions and Cloud Services at Anazeem Technology, a leading ICT Solutions and Services Provider in the Saudi Market, I was responsible for driving the company's revenue growth by developing and expanding our cybersecurity business. Here are some of my key responsibilities and achievements: • Led and motivated the sales team to meet company goals, resulting in the successful expansion of our cybersecurity business. • Built strong relationships with over 30 cybersecurity vendors, distribution partner sales teams, and channel teams to expand our offerings and improve our competitiveness in the market. • Managed and controlled the financial relationship with cybersecurity distributors in Saudi Arabia, ensuring profitability and growth. • Expanded the company's portfolio by adding new solutions with existing and new vendors, meeting client needs and increasing demand in the market. • Utilized my extensive network to identify tenders, resulting in increased business opportunities and revenue growth. • Achieved established KPIs for company, regional team, and individual performance through teamwork and customer focus. • Developed and executed sales presentations, as well as internal and external product training workshops, increasing product knowledge and improving sales performance. • Encouraged cross-selling of additional products and services, building strong relationships with customers and meeting their needs. • Increased profit margins by effectively controlling budget and overhead and optimizing product turns. • Prepared and implemented strategic growth plans for the territory, meeting company goals and expectations. Overall, my ability to lead and motivate the sales team, build strong relationships with vendors and customers, and expand the company's offerings in cybersecurity were critical to the success and growth of Anazeem Technology's cybersecurity business.

As the Products Group Manager & International Business Manager at Sahara Net, a leading ICT Provider in the Saudi Market, I was responsible for developing and executing the company's business strategies to achieve corporate revenue growth with 20% annual growth. Here are some of my key responsibilities and achievements: • Led the product team and PS team, motivating and supervising them to meet departmental goals and objectives. • Monitored and evaluated metrics to measure the efficiency of the business plan and recommended innovative product ideas to improve sales and profitability of Cyber Security solutions, Cloud Services solutions, and Connectivity solutions. • Maintained strong business relationships with Cybersecurity, Cloud, and Connectivity vendors, identifying new business opportunities to expand the company's offerings and improve our competitiveness in the market. • Hired and trained new candidates for the product team, ensuring that the team had the necessary skills and expertise to meet our objectives. • Researched competitors' activities and products to uncover new trends and insights that informed our business strategies. • Established and cultivated solid business relationships with new and existing customers to increase customer retention and loyalty. • Maintained an ethical and positive working environment to promote high retention rates. • Used vendor expertise to deliver educational content to the sales team, improving their product knowledge and sales performance. • Promoted continuing education opportunities for the sales team to bolster their skills and add value to the department. Overall, my leadership skills, business acumen, and ability to build strong relationships with vendors and customers were critical to the success of Sahara Net's product group and international business.

As the Riyadh and Yanbu Branch Manager at Sahara Net from Feb 2015 to June 2018, I was responsible for leading and managing all aspects of the branch's operations, including Sales, Pre-sales, Technical Support, and Collection teams. Here are some of my key responsibilities and achievements: • Fostered a positive and productive work environment by demonstrating respect, friendliness, and willingness to help wherever needed. • Participated in team-building activities to enhance working relationships and improve team morale. • Developed and maintained courteous and effective working relationships with team members, customers, and stakeholders. • Created plans and communicated deadlines to complete projects on time, ensuring that the branch operated efficiently and met its goals. • Developed and implemented sales and profitability plans based on account management principles, resulting in increased revenue and profitability for the branch. • Provided training, coaching, development, engagement, and motivation to bring out the best in each team member, resulting in improved performance and higher employee satisfaction. • Oriented all new employees and evaluated all employees in the branch, ensuring that the team had the necessary skills and expertise to meet our objectives. • Regularly evaluated the effectiveness of the branch operation, ensuring that policies were being observed and that goals were being attained. • Actively participated in community, business, and industry organizations to build a network of contacts that improved the presence and reputation of the branch and the company in the local area. • Exceeded expectations by achieving 150% of the official target, contributing to the growth and success of the branch. Overall, my leadership skills, ability to build effective relationships, and results-oriented mindset were critical to the success of Sahara Net's Riyadh and Yanbu branches.

As the Jubail and Yanbu Branch Manager at Sahara Net from April 2013 to Feb 2015, I was responsible for ensuring the smooth operation of the branch and providing excellent service to our customers. Here are some of my key responsibilities and achievements: • Increased customer satisfaction by resolving issues promptly and effectively, ensuring that customers' needs were met and their expectations exceeded. • Prepared a variety of written communications, reports, and documents accurately and in a timely manner. • Built strong relationships with customers by understanding their needs and providing excellent service, promoting customer loyalty. • Improved operations through consistent hard work and dedication, identifying areas for improvement and implementing solutions to promote efficiency and effectiveness. • Offered friendly and efficient service to customers, handling challenging situations with ease and ensuring that all customers received the highest level of service. • Maintained an outstanding attendance record, ensuring that the branch operated smoothly and without interruption. • Exceeded goals by 130% through effective task prioritization and a great work ethic, consistently achieving outstanding results. • Created plans and communicated deadlines to complete projects on time, ensuring that all projects were completed on schedule and to the highest standard. • Developed and implemented performance improvement strategies and plans to promote continuous improvement, ensuring that the branch operated at peak efficiency and effectiveness. • Demonstrated resilience and adaptability in the face of challenges, successfully working within tight deadlines and a fast-paced atmosphere. Overall, my ability to provide excellent customer service, improve operations, and achieve outstanding results were critical to the success of Sahara Net's Jubail and Yanbu branches.

As the Business Sales Manager at Etihad Atheeb Telecom GO, one of the main telecom companies in Saudi, from May 2011 to Nov 2012, I was responsible for developing and implementing the company's sales strategy, managing customer relations, and monitoring metrics to ensure continuous improvement. Here are some of my key responsibilities and achievements: • Developed the Business Sales strategy, business plan, and budget in line with Corporate Strategy, ensuring that our sales efforts were aligned with the company's goals and objectives. • Built strong relationships with customers by handling customer relations issues, enabling quick resolution and ensuring client satisfaction. • Monitored metrics and marketing investments to assess performance and implement continuous improvements, ensuring that our sales efforts were effective and efficient. • Managed and monitored the execution of all projects related to the Business Sales section, ensuring that all projects were completed on time and to the highest standard. • Exceeded expectations by achieving 95% of Sales targets for Business Sales set by the Director, Business Sales, contributing to the growth and success of the company. • Built strong relationships with key customers through account and relationship management strategies with the Enterprise/SME/SOHO, ensuring that our sales efforts were focused on the most important opportunities. • Coached and mentored the sales team to achieve their goals and promote a culture of continuous improvement. • Provided market feedback for coverage and reported potential areas of growth, ensuring that the company was aware of emerging trends and opportunities in the market. Overall, my ability to develop and implement effective sales strategies, manage customer relationships, and mentor and coach the sales team were critical to the success of Etihad Atheeb Telecom GO's Business Sales section.

As the Sales Manager for the Eastern Province at Shabakah Net from March 2009 to April 2011, I was responsible for driving sales growth, developing and implementing sales strategies, and leading the sales team. Here are some of my key responsibilities and achievements: • Exceeded sales targets by closing lucrative sales deals using strong negotiation and persuasion skills, contributing to the company's growth and success. • Built strong relationships with key customers and promoted customer loyalty by leading account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities. • Fostered a culture of collaboration and teamwork by maintaining an ethical and positive working environment to reduce turnover and promote high retention rates. • Built a strong network of contacts and promoted the company's reputation and brand by establishing and cultivating solid business relationships with new and existing customers. • Ensured that the sales team's efforts were aligned with the company's goals and objectives by chairing sales roadmaps, annual sales plans, various projects, and lead evaluations, and reporting the sales KPIs with action plans presented to executive management. •Contributed to the company's long-term success and growth by developing a business plan and sales strategy for the market that ensured attainment of company sales goals and profitability. •Ensured that the company's sales efforts were focused on meeting the needs of its customers by enhancing the customer base and improving customer satisfaction levels. •Identified new opportunities and expanded the company's reach and market share by targeting all sectors in the Eastern Province, including government, corporate, enterprise, consumers, and SMB. Overall, my ability to close lucrative sales deals, lead the sales team, and develop and implement effective sales strategies were critical to the success of Shabakah Net's sales efforts in the Eastern Province.

As the Sun Microsystems Product Manager at Al-Jammaz Distribution in Riyadh from June 2006 to Jan 2009, I was responsible for managing the Sun Microsystems product line, contributing to the company's revenue and profitability targets. Here are some of my key responsibilities and achievements: • Built strong relationships with key stakeholders by coordinating and communicating with Sun Microsystems Inc locally and globally, ensuring that the company's sales efforts were aligned with Sun Microsystems' goals and objectives. • Ensured that the development process was efficient and effective by establishing criteria for each milestone within the product roadmap as a means to measure developmental progress. • Expanded the company's reach and market share by boosting customer base penetration using creative promotional approaches to cover 30% of the target and building strong relationships with key customers. • Ensured that the team was aligned with the company's goals and objectives by setting goals and formalizing policies to maximize team performance and keep projects on-task. • Made sure that the company's sales efforts were effective and competitive by monitoring market trends and competitor performance to update promotional strategies. • Contributed to the company's success and growth by using critical thinking to break down problems, evaluate solutions, and make decisions. • Ensured that the company's customers received the highest level of service and support by resolving problems, improving operations, and providing exceptional service. • Contributed to the company's long-term success and growth by developing and implementing performance improvement strategies and plans to promote continuous improvement. Overall, my ability to manage the Sun Microsystems product line, build strong relationships with key stakeholders, and develop and implement effective sales strategies were critical to the success of Al-Jammaz Distribution's sales efforts in the technology sector.

As the Channel Development Manager at Al-Jammaz Distribution in Riyadh from Nov 2005 to June 2006, I was responsible for increasing sales volume and expanding the company's reach in the SMB segment. Here are some of my key responsibilities and achievements: • Contributed to the company's growth and profitability by increasing sales volume by 30% with horizontal growth focusing on the SMB segment. • Expanded the company's reach and market share by coordinating sales activities with partners and resellers to identify and close new business and building strong relationships with key stakeholders. • Made sure that the company's sales efforts were aligned with its goals and objectives by facilitating channel engagement to support territory sales goals. • Built a strong network of contacts and promoted the company's reputation and brand by cultivating and developing strategic partnerships to build the assigned territory. • Identified new opportunities and expanded the company's reach and market share by maximizing coverage within defined regions to penetrate organizations and utilize the products. • Built a high-performing team that was capable of achieving outstanding results by coaching and promoting high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth. • Ensured that the company's sales efforts were aligned with its goals and objectives by creating the annual business plan to achieve sales targets for all products in Saudi Arabia and following up with vendors and the sales team. Overall, my ability to increase sales volume, build strategic partnerships, and develop and implement effective sales strategies were critical to the success of Al-Jammaz Distribution's sales efforts in the SMB segment.

As the Sales and Marketing Manager at Dwalej Technology in Riyadh from June 1999 to Oct 2005, I was responsible for preparing and promoting educational and technical solutions, building strong relationships with customers, and growing sales and profits. Here are some of my key responsibilities and achievements: • Contributed to the company's success and growth by preparing educational solutions, including software, e-learning, ASP, technical solutions such as replication CD-ROM, packaging, and modification, and distributing universal software, fun learning with LEGO Education. • Built strong relationships with key customers and promoted customer loyalty by engaging with customers to build rapport and loyalty. • Contributed to the company's growth and success by growing sales and boosting profits through proactive management strategies and enhancing sales training. • Identified new opportunities and expanded the company's reach and market share by increasing sales volume by 30% through offering advice on purchases and promoting additional products. • Made sure that the sales team was aligned with the company's goals and objectives by building a new commission system and salary for sales representatives and sales supervisors based on targets. • Ensured that the company's sales efforts were effective and competitive by organizing and managing all exhibitions for the company members. • Promoted customer loyalty, satisfaction, and sales by providing personalized service and assistance to clients, building strong relationships with key customers. • Made sure that the company's customers received the highest level of service and support by providing friendly service and assistance. Overall, my ability to prepare and promote educational and technical solutions, build strong relationships with customers, and grow sales and profits were critical to the success of Dwalej Technology's sales and marketing efforts in the education industry.

As the business owner at National Academy for Systems and Applications (NASA) in Irbid from Aug 1993 to June 1999, I was responsible for creating realistic budgets, devising and deploying effective sales and marketing tactics, conducting target market research, training and motivating employees, achieving sales goals, and increasing revenue and profits. Here are some of my key responsibilities and achievements: •Ensured that the company's operations were sustainable and profitable by creating realistic budgets based upon costs and fees for successfully operating the business. •Contributed to the company's success and growth by devising and deploying effective sales and marketing tactics to drive strategic growth and support the achievement of revenue goals. •Built a high-performing team that was capable of achieving outstanding results by training and motivating employees to perform daily business functions. •Contributed to the company's success and growth by achieving sales goals and increasing revenue and profits through productive strategy development and organizational leadership. •Made sure that the company's sales efforts were effective and competitive by creating and monitoring promotional approaches to increase sales and profit levels. •Ensured that the company's operations were efficient and effective by performing statistical analyses to gather data for operational and forecast team needs. •Promoted the company's brand and reputation and expanded its reach and market share by organizing and managing seven exhibitions in Yarmouk University. •Built strong relationships with key customers and promoted customer loyalty by consulting with customers to assess needs and propose optimal solutions. Overall, my ability to create realistic budgets, devise and deploy effective sales and marketing tactics, conduct target market research, train and motivate employees, and achieve sales goals were critical to the success of National Academy for Systems and Applications.