James Fox
About
James Fox is from Greater Reading Area. James is currently Principal Managing Consultant at World Wide Technology, located in St Louis, Missouri, United States.
Go to finalscout.com and type James Fox's name into the search box for a free email address. FinalScout is a professional database with more than 500 million business professionals and 200 million company executives.
James Fox's current jobs
I am consulting for WWT with the following responsibilities: * Develop strategic plans to build and evolve World Wide Technologies product and transformational service offerings * Create service offerings aligned to enterprise and commercial market segments, including value positioning, scope of services, collateral and pricing. * Lead delivery of consulting, education and implementation services to our customers, overseeing resource management, project delivery and operational success metrics. * Be accountable for services financial goals and metrics, including bookings, revenue, gross margin and utilisation. * Own operational metrics, such as time-to-value, customer satisfaction and on-time completion of projects. * Build and scale global service operations (i.e., people, process, systems and tools) to deliver a best-in-class customer experience while building an effective and efficient delivery methodologies * Act as an advocate for services, assisting sales with selling and serving as an executive sponsor for our strategic customers * Develop and manage the partner strategy and ecosystem in partnership with our Channel team to maintain a global network of certified partners that deliver with consistent quality