James Mc Clain MBA

Results-oriented Technology Leader with a distinguished track record in taking a collaborative approach to delivering comprehensive information systems and technology services. Key Competencies: Cybersecurity Excellence: Successfully collaborate and lead team to mitigate against threats, ensuring business continuity through risk elimination. Vendor Management: Expertise in supporting multi-layer vendor processes with Solution Partners, OEMs, Integrators, VARs, etc. Technology Roadmaps: Tracked trends, and developed roadmaps aligning technology with business goals. Network Management: Solid understanding of SNMP, RMON, HP SolarWinds, etc. Telephony Systems: Proficient in Avaya Phone Systems and Contact Center Design. Remote Work Strategies: Deployed successful strategies using WebEx, Avaya, Zoom, Teams, Skype, etc. IoT and Mobility: Experienced in Mobility Device Management and IoT technology. Strategic Alignment: Aligning IT initiatives with organizational mission, managing budgets effectively. Leadership and Team Development: Hired, trained, coached, counseled, and evaluated direct reports. Effective Communication: Communicating complex technical needs to both technical and non-technical stakeholders. Healthcare Technology Expertise: Providing tactical and strategic improvement advice. Career Highlights: Led teams to achieve cybersecurity excellence, ensuring data integrity and confidentiality. Optimized vendor relationships, reducing costs and enhancing operational efficiency. Developed and executed technology roadmaps, improving system performance and user satisfaction. Spearheaded remote work strategies, ensuring business continuity during challenging times. Contributed to aligning IT initiatives with organizational goals, effectively managing budgets.