Jamsheed Ali

Reporting to the Project Manager and the Program Manager, I managed the Scrum, and was directly responsible for delivery of the project. My main responsibilities included: Managed and updated project schedule, sourced and onboarded project resources, identified and documented project risks. Managed product roadmap, and prioritised product backlog. Managed users and their permissions in Jira, modified workflows, and setup scrum boards. Defined the definition of ‘Ready’ and ‘Done’, brought clarity around what is design complete, and managed our BA who worked on features that weren’t ready. Conducted estimation workshops, and facilitated all Scrum ceremonies such as Sprint Planning sessions, Daily Stand Ups, Retrospectives, and Showcases. Facilitated walkthrough of design ready stories before sprint start, to provide clarity to developers and to provide an opportunity to raise concerns. Improved processes, removed blockers, managed deployments, and delivered successful product iterations.

Reporting to the Product Owner, I am part of a large project that re-platforms an old VB6 desktop application into a modern .NET based web application. My main responsibilities include: Analyse functionalities in existing application, and produce as-is feature documents. Analyse VB6 and SQL code to uncover business rules hidden inside code. Engage and workshop with stakeholders to analyse pain-points and improvements wish lists. Elicit business requirements, document and produce user stories. Workshop with Solution Architect and Graphics Designer to design screen sketches, and feature functionalities. Present design solutions back to stakeholders and obtain approval. Produce functional specification document, and define acceptance criteria. Present requirements and solution design to developers during sprint planning to assist in estimation. Identify and remove impediments, and provide direction for developers during sprint. In addition to these responsibilities, I also played a vital role in the Agile transformation of our team. The success of our team’s Agile transformation has encouraged other teams in the Organisation to adopt our methods.

My core responsibilities include: o Drive projects from inception through to delivery. o Deliver successful releasable increments of “Done” product in each sprint. Assist CTO in managing the product roadmap and provide fortnightly progress updates to the stakeholders. Maintain product backlog by regularly reviewing all the items and reorder priority of the items to best achieve sprint goals. Engage with stakeholders, customers and application users to gather requirements, organize and analyse information. Workshop with stakeholders and CTO and recommend optimal solutions for feature requirements and change requests. Prepare requirements documents in the form of user stories, process flow diagrams and technical specification documents. Facilitate sprint planning, review product backlog with the team, define sprint goal, generate sprint backlog, estimate resources and allocate story points. Facilitate daily sprint standup, identify impediments, provide requirements clarifications and assist decision-making. Facilitate demonstration of the releasable product increment to stakeholders, gather feedback, drive the sprint to “Done” and plan release. Facilitate sprint retrospective meeting, gather feedback and create a plan to improve processes during the next sprint. Collaborate with Quality Analyst and ensure that the releasable product increment is quality assured. Prepare internal release notes and end-user training documentation. Other miscellaneous projects that I completed successfully: o Trello and JIRA implementation o Data validation and cleansing o Salesforce and Marketo implementation o Documentation for R&D grant o Integration and API

Responsible for project management of all IT needs; infrastructure and software. Performed requirement study, business processes analysis, documentation, user manuals and training. Researched, designed, developed and recommended IT Infrastructure upgrade with cloud hosting, disaster recovery and high availability solutions. Researched, evaluated, recommended and implemented a Learning Management System (Litmos). Researched, evaluated, recommended and implemented a Marketing Automation System (Marketo). Researched, evaluated, recommended and started the implementation of a CRM (Salesforce). Analyzed requirements, designed, developed and implemented a remote user scheduling application using ASP.NET, JavaScript, JQuery, Ajax, VB.NET and Web Services. Analysed requirements, designed, developed and implemented an SSIS Integration package that read from an Access Database (Call Distribution Data), stored the data in an SQL database. Analysed requirements, designed, developed and implemented an SSIS Integration package that accessed a website API, read the output XML, transformed and stored the data in SQL database.

Responsible for the support and development of the entire IT operations of the business. Contributed greatly to the growth of the IT department during the course of my service, during which the company grew from 20 employees to 70. Shortlisted, interviewed and hired Systems Administrators and .NET Developers who reported to me. Managed and motivated teammates effectively at the same time managing Stakeholders proficiently. Managed several IT Infrastructure upgrade projects and application development projects successfully. The following tasks were carried out during the projects: o Identified business requirements within the Company’s operations in various departments that required automation. o Captured unidentified operational requirements and additional 'quality of life' improvements during the analysis process. o Performed risk analysis and produced budgeting for hardware, software and manpower requirements. o Analyzed workflow processes, performed system requirement study, developed documentation and flow charts. o Provided recommendations, developed and introduced automated systems that replaced manual processes and improved overall efficiency and productivity of users.

Studied the operations and workflow processes of clients, identified areas that can be automated and recommended application/infrastructure solutions that would improve efficiency and productivity. Produced project estimates during sales process and advised on expertise, manpower and resource costs. Developed detailed specification documents with clear project deliverables, schedules, timelines and milestones. Organized meetings with users, project managers and stakeholders regularly to conduct and revise system requirement study, and ensured that we were on the same page with the client during the project execution phase. Ensured projects meet requirements, quality standards and adhere to budgets and time frames. These additional tasks were carried out for application development projects: o Estimated development hours and modified technical methodology to suit costing and budgeting of the project. o Converted program specifications into its simplest elements, created flow charts and translated its logic into a programming language. o Lead and managed the developers, their time and deliverables; and worked together to find solutions for complex technical and logical problems. o Diagnosed, debugged and tested several applications and corrected coding errors. o Conducted sample data-set tests and verified applications functioned as intended. o Conducted user acceptance tests and ensured that the programs can be used easily, quickly and accurately. o Reacted to bugs and issues and corrected program code as necessary. o Adapted programs to new requirements as and when needed. o Produced technical documentation and user manuals for the developed programs. o Carried out software deployment, implementation and training at client locations.