Jason Sabshon

Key Achievements: Responsible for IT support team located in locations around the world including helpdesk, application support, network infrastructure and telecom. Performed a Digital Transformation of large on-premise data center environment to a Cloud Environment. Mentor and use team building exercises to greatly enhance the IT support team. Implemented "follow the sun" helpdesk support ensuring 24 hour support for customers. Implemented IT policies and procedures for the entire worldwide enterprise where very few previously existed. Responsible for migrating premise-based systems and applications to the AWS, Azure and Oracle Clouds. Globally migrated Avaya premised-based phone system to Cisco Call Manager in the Cloud significantly reducing costs and improving reliability. Globally migrated all Microsoft Exchange users to Office 365 significantly improving the user experience. Implemented optimization initiatives for telecom and network services generating $2.2 Million dollars in savings in 2017. Implemented and passed PCI 2.0 compliance requirements for the enterprise on the first attempt and successful each subsequent year. Performed Network Infrastructure upgrades of all data centers and branch locations to the latest technology firewalls, switches, routers and access points from Cisco and Palo Alto Networks. Migrated worldwide Centurylink MPLS provider to new provider Verizon with minimal disruption. Designed and built out the infrastructure for a newly built 500,000 sq ft distribution facility in Las Vegas, NV.

In this role, I directed day-to-day internal IT operations pertaining to the Global Infrastructure. Designed and opened 4 new locations, building sites from scratch. Designed and moved 3 locations within 60 days. Built data centers in NY and NV. Implemented back-up strategy from the ground up. - Led Global IT team of 9 employees with a $6M budget - Provided IT support to 850+ consultants - Managed SaaS apps hosting for 320+ external customers - Built the disaster recovery solutions allowing failover within minutes - Saved cost and resources by migrating all premise-based systems to a cloud infrastructure using Azure and AWS - Improved performance by 40% and response time by 65% via building a Global IT Help Desk - Redesigned, rebuilt and implemented an entirely new IT Infrastructure, touching every system worldwide. Team Management, Hosting, Vendor Selection & Negotiation, IT Purchasing, Data Center Migration, Cloud Environments, System Migration, Real-Time Scanning, Disaster Recovery Plan, Data Synchronization, Archiving and Backing up, Rack Server Environment Migration, SAN Arrays Implementation, Helpdesk Design & Implementation, Customer Service Process Improvement

In my capacity of a leader, I built company's infrastructure from scratch and opened 5 new locations within a year. Coordinated equipment purchasing, installation, and configuration. Designed and implemented an IT support structure for the enterprise. Developed support documentation. - Managed a $1.6M budget, managing 6 desktop and network specialists - Responsible for 8 site locations and 2 data centers across NA, Europe, and Asia - Supported the environment of 500+ users worldwide on a 24x7x365 basis - Maintained 98% of server and WAN availability. Global Help Desk Support, Network Infrastructure, Applications Support, IT Purchasing, IT Policies & Procedures, Network Security, T1 and T3 Installations, Network Cabling, IT Data Room Layout, Server & Desktop Equipment, High Availability, EMC SAN Solution, Real-time Access, Windows Desktop, Server Infrastructure

I was fully accountable for network engineering and administration. Migrated server/email environments, deployed system upgrades, integrated new IT systems. - Provided support to 450+ users and 40+ servers across multiple locations. Network Engineering, Network Administration, Server Environment Migration, Email Environment Migration, System Integration, System Deployment, System Upgrade, Business Communication, Customer Relations