Jasper Robles

Conduct quarterly audits to ensure we comply with company guidelines The full recruitment process of interviews, hiring, training, orientations, and termination Worked heavily to ensure we had proper scheduling of staff on board and on shift to provide exceptional customer service Hosted company meetings face-to-face or via ZOOM weekly, monthly or quarterly Maintaining a clean and safe work environment for staff and customers Promoting business through our social media platforms and in person giveaways Controlled food cost by conducting accurate COGs reports through our weekly ordering system and monthly inventory count Controlled labour cost through our scheduling program hitting our labour target goal daily Utilizing our planograms to ensure our displays portrayed all product visible for all customers including those with disabilities Overseeing/ managing two locations providing a flexible schedule to ensure my presence and guidance was distributed equally amongst staff at both locations Ensure staff were up to date on current and future promotions as well as updating our recipes and ingredients book provided by the company Creating an employee recognition and appreciation program Conducting semi annual reviews and raises for staff

Scheduling staff weekly Inventory weekly counts and monthly counts Hiring / Interviews / Orientations Ongoing training with current and new staff and managers Price changes / Planograms Guest experience leader manager Health and Safety committee member People development Food control Labour cost