Jessica Aebi

J.AEBI Coaching offers comprehensive tools and compassionate coaching to support YOU as you embark on your next career journey.

Guided hundreds of clients through the job search process, from identifying a new career path to receiving an offer.

Managed operations including marketing, website, finance and fundraising and directed programs such as membership and annual conference. Reported to board of directors. - Produced 3 highly-rated, nationally recognized, and profitable health advocacy conferences with an average of 350 attendees each - Grew membership from 125 to 350 in just over a year - Raised $50,000 through sponsorship, donations and grants - Launched a technically complex website redesign, reflecting the needs expressed by key stakeholders - Increased Facebook likes 100%, cultivated Twitter followers from 0-108, and grew mailing list by 100%

Managed special projects and provided administrative, HR, and financial coverage during reorganization and Executive Director transition. - Stabilized office during a hectic and uncertain transition period - Increased cash flow by collecting thousands of dollars in unpaid membership dues and renegotiating vendor contracts - Customized Salesforce to improve sponsorship sales and fulfillment process - Raised $50,000 at the annual conference by planning and orchestrating a raffle and live/silent auctions - Organized and marketed big-ticket auction and raffle prizes including vacation rentals, spa treatments, luxury goods, and wine

Onboarded and coached 25 clients to operate a complex professional services automation and time tracking platform. AffinityLive is an all-in-one CRM, project management, time billing and invoicing platform meeting the needs of growing professional services businesses. - Consistently received positive feedback from customers for being a patient and compassionate coach - Investigated technical issues reported by customers, reproduced errors, and logged detailed notes in JIRA - Wrote "how-to" articles and responded to customer help requests through online chat and customer success portal

Reporting to CEO/Founder, was responsible for a substantial workload involving sales, account management, customer care, marketing, operations, and administration for a start-up dedicated to greening the office supply industry. - Closed100% of customer support requests and consistently received glowing reviews from loyal clients - Partnered with CEO to land the largest customer in the company's history with dozens of offices throughout California and was entrusted with managing the account - Increased revenue 10% by closing inbound leads and going above and beyond to retain and win back customers - Achieved 200% increase in Facebook followers and grew mailing list by 25% - Deployed an instance of Salesforce from the ground up

Consulted with prospects to recommend online registration and payment solutions for their events and training programs, performed in-depth product demonstrations and set up trial accounts and proofs of concept. - Assisted VP of Sales in launching a new enterprise sales team that earned record-setting revenue for the company - Took responsibility for coaching and preparing Account Executives with the knowledge and tools they needed to close deals - Achieved high win rates by tailoring demos to prospect needs and providing hands-on pre-sales technical support - Contributed to the development of strategic partnerships with Salesforce, TechSoup Global, and ReadyTalk, and Salesforce.com

Onboarded and coached new members and made peer-to-peer connections, administered Salesforce, produced events, and provided administrative support for a business association of entrepreneurs valuing people, planet, and profit. - Streamlined event, member, and sponsor tracking by customizing Salesforce - Overhauled the design and reduced the length of quarterly board dockets to make them easier to read - Procured silent auction and raffle donations that brought in tens of thousands of dollars - Sat in for Marketing Manager when she was on leave--learned HTML and how to manage a website backend - Earned a Green Business Award from the San Francisco Department of the Environment and was founding member of the Thoreau Center Green Team

Consulted and implemented Salesforce best practices for an annual donor appeal.

Coached teachers through the online application process and managed office for a startup nonprofit dedicated to placing effective teachers in high-performing public and charter schools. Provided executive level support to CEO/founder. - Decreased expenses by renegotiating vendor contracts, buying in bulk, and switching vendors - Developed a fundraising manual to train staff on tracking donors and managing sales pipeline using Salesforce - Orchestrated silent auction for annual fundraiser, raising $15,000 in proceeds - Consistently regarded by teachers as offering a smooth and welcoming onboarding experience

- Learned to operate Salesforce to improve fundraising and streamline program data and reporting capabilities - Earned the program accolades by the Dept. of Children, Youth, and Families for consistently submitting quality progress reports on 60 programs attended by 650 youth per day - Orchestrated and planned annual silent auctions, raising $8,000 at each event

- Piloted the first afterschool program at Sunset Elementary School - Planned and led enrichment classes in arts and crafts, literacy, singing, science, cooking, world cultures, and sports and recreation - Collaborated with parents and teachers on behavior management strategies and individual education plans for struggling students

Camp Supervisor/Bus Driver, Summer, 2002 Camp Counselor/Bus Driver, Summers, 2000 and 2001