Jessica Letterman

BioCatch prevents financial crime by recognizing patterns in human behavior. We continuously collect more than 3,000 anonymized data points – keystroke and mouse activity, touch screen behavior, physical device attributes, and more – as people interact with their digital banking platforms. With these inputs, our machine-learning models reveal patterns in user behavior and provide device intelligence that, together, distinguish the criminal from the legitimate. Today, more than 30 of the world's largest 100 banks and 287 total financial institutions deploy our solutions, analyzing 16 billion user sessions per month and protecting 532 million people around the world from fraud and financial crime. Fraud is incessant, pervasive, and ever-evolving. It’s relentless. And that's why, at BioCatch, we fight to make banking safer every day. Website http://www.biocatch.com

I led the commercial growth of our Mobile Intelligence portfolio, driving significant revenue through a high‑performing global ecosystem of channel partners, strategic alliances, and technology integrations. In my role, I focused on enabling partners—including leading fraud, identity, and payments providers—to successfully bring JT’s mobile‑signal‑driven intelligence solutions to market. By aligning partner capabilities with our product strengths, I accelerated adoption of cutting‑edge mobile identity and fraud‑prevention tools across banks, fintechs, PSPs, fraud platforms, and digital commerce brands. Key product solutions included: SIM Swap – real‑time detection of high‑risk SIM changes to prevent account takeover Scam Signal – behavioural intelligence to identify potential scam‑related activity Know Your Customer (Mobile KYC) – telco‑verified identity checks to strengthen onboarding Silent Authentication+ – frictionless, password‑free authentication using mobile intelligence Age Verification – accurate, operator‑backed age insights for compliance and risk management MoneyGuard – JT’s innovative fraud‑intelligence suite built for the evolving payments landscape Through strategic co‑selling, solution mapping, joint go‑to‑market plans, I empowered our partners to embed JT’s intelligence services into their fraud, authentication, and payment workflows—directly contributing to the achievement of aggressive revenue targets and expanding JT’s footprint in global financial markets. • Driving multimillion‑dollar pipeline opportunities with top‑tier partners • Building trusted alliances across payments, fraud prevention, and digital identity ecosystems • Educating partners on how mobile intelligence enhances fraud, KYC, and authentication outcomes • Developing repeatable sales motions and positioning frameworks for partner success • Supporting product innovation by bringing structured market and partner insights back into JT

Pavilion (formerly Revenue Collective) is a private membership organisation for commercial growth operators consisting of leaders from Sales, Marketing, Operation, and Strategy. Our community is designed to support the professional development of revenue leaders at high growth companies, facilitate the sharing of best practices, and serve as a trusted private place where members can openly discuss business critical issues with the comfort of privacy and confidentiality.

At Worldline, I led global new business development across four strategic portfolios—Issuing, Acquiring, Account Payments, and Digital Services—with responsibility for generating new revenue, building partner driven pipelines, and driving enterprise sales motions across international markets. In this role, I collaborated with banks, PSPs, fintechs, and technology partners to shape and deliver solutions that supported their digital transformation agendas. I managed complex, multi-solution sales cycles and provided strategic guidance across key areas including issuing processing, fraud and risk management, instant payments, authentication, open banking, and digital banking services. I served as a trusted advisor to global clients seeking to modernize payments infrastructure, strengthen fraud controls, streamline digital onboarding, and elevate end user experiences. My work involved mapping customer needs to Worldline’s capabilities, developing compelling solution proposals, and coordinating cross-functional teams to ensure successful delivery. Key focus areas: • Issuing: digital enablement, authentication, fraud prevention, and issuing processing. • Account Payments: instant payments, clearing, trusted transactions, and liquidity solutions. • Acquiring: acquiring processing, fraud management, API services, and ATM operations. • Digital Services: identity & authentication, open banking, digital banking experiences, and financial data services. I consistently drove growth through strategic partnerships, value-based selling, and consultative engagement, contributing to Worldline’s global go-to-market success. This experience strengthened my expertise in enterprise payments and positioned me to excel in senior sales, strategic partnerships, or channel leadership roles focused on high-impact commercial outcomes.

Responsible for P&L and driving sales targets and marketing initiatives to gain market share and brand awareness internationally. Crafting strategy and company objectives for performance KPI’s for SAAS Payments platform.

Leading a talented team across the globe as Chief Customer Officer, I'm responsible for the global development and growth strategy across key markets for Form3's #cloud native payment technology.

Leading an International Sales Team in addressing market needs with financial institutions whilst generating competitive advantage and developing new revenue streams. Working with various C-level relationships across industry, community and business groups, and with key partners to provide meaningful strategic advice to retain and grow their business through integrated solutions. I work across the region to lift client satisfaction levels and inspire stakeholders and experts to achieve their goals by providing new market trends to get ahead of the curve to bring on the ‘wow’ factor. I use a disciplined sales methodology to ensure consistent and accurately forecasted financial results whilst enabling sales skills to be developed with my team to achieve their objectives.

HELPING MERCHANTS - with GLOBAL EXPANSION I help deliver global payment gateway solutions to merchants, enabling them to fully outsource payment transaction processing or integrate a gateway-to-gateway solutions. At the core of ACI's gateway solutions is the Open Payment Platform, based on open API architecture and available through a single integration for unprecedented speed and simplicity. The modular solutions are configured for specific business cases and feature additional fraud prevention, monitoring, reporting, and business service tools. HELPING MERCHANTS - with GLOBAL COVERAGE With ACI's global network of more than 350 alternative payment methods and card acquirers, which is ever expanding , payment providers have the technical connectivity to reach eCommerce markets in more than 160 countries. Because our entire network is available through a single RESTful open API, integration is simple and time to market is quicker than ever. HELPING MERCHANTS - with INTERGRATED FRAUD PREVENTION Fraud is a constant threat in eCommerce, and merchants need to employ the most sophisticated fraud prevention to safeguard their business. ReD Shield is a real-time fraud prevention solution that is integrated with the PAY.ON gateway, enabling companies to protect revenues, support growth, and enhance shoppers’ eCommerce and mCommerce experiences. ACI’s best-in-class antifraud solution, ensures fraudsters are blocked and genuine shoppers welcomed. Through our comprehensive suite of software and SaaS-based solutions, we deliver real-time, immediate payments capabilities and enable the industry’s most complete omni-channel payments experience. jessica.letterman@aciworldwide.com M +31 651 153 908

13 years in various capacities and management roles driving forward sales campaigns for Banks, Processors, Merchants in key strategic accounts for ACI Worldwide. Managing P&L’s, Sales team, process and change to meet KPI objectives and exceed sales targets.

My new role as 'Inclusivity Champion' is an additional role to my exisiting career at ACI. This is not a commerical role in any shape or form; it is to support and inspire each every unique individual no matter what race, ethnicity, gender, sexual orientation, socio-economic status, age, physical abilities or religious/political beliefs to strive for success within our GSMA Fraud and Security Group (FASG). #diversityandinclusion - My mobile & e-mail details will remain the same.

Motivated Inside Account Manager who is responsible for all facets of the business relationship with Financial Institutions and Processors. ACI Worldwide delivers electronic payments for financial institutions, retailers and processors around the world with the broadest, most integrated suite of electronic payment software in the market for wholesale, retail and back office transactions. ACI’s solutions process over 75 billion consumer payments each year. On an average day, ACI software manages more than $9 trillion in wholesale payments. And for more than 150 payments organizations worldwide, ACI software ensures people and businesses don’t fall victim to financial crime.

Provides a long-term, focal point of post-sales contact for clients in order to facilitate a positive and productive long-term relationship. From installation/project support through to ongoing production management, becomes familiar with the customers business needs, communicates with customers regarding any account problems, discusses customer concerns and suggestions and focuses efforts on product feedback, enhancements, upgrades, and development.

Head of Project & Customer Managers Central Europe Region ACI Worldwide, EMEA Responsible for the operation, development and performance of the Project Management and Customer Management in the Central Europe Region. Ensuring ACI Project Management services are completed to time, are profitable and to high quality. Working with the Channel Project Management Office to implement and maintain a generic infrastructure of tools and processes to support the project management discipline. Coordinating resource activities, including pipeline reviews with sales management. Reporting on revenue, backlog, billing and reconciliation. Project P&L’s maintained, reviewed and reported. Key member of Central Europe’s Management team that manages the regions business strategy.

Team Leader and Site Manager for 30 personnel Department of Human Services, Australian Federal Government Responsible for Project work which required the involvement of key business relationships with various Government departments and agencies such as Department of Immigration, Federal Police, Tax Office and Child Support Agency. Responsible for the nationally consolidated Service Profiling Project delivering the desired Federal Governments profiling targets. Working with sophisticated computer technology to profile client files to find anomalies. Investigate the data and verify the accuracy. This required extensive experience working in a politically driven environment. I was responsible for ensuring the team could understand the complex public sector legislation and policy and make the correct decisions which could withstand public scrutiny in court.

9 years management experience rolling out the operations of sophisticated national fraud prevention project across various Government Department’s - Immigration, Federal Police, Tax Office, Child Support Agency, Social Security.