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Joanna Gromadka

Customer Operations & Satellite Planning Specialist at ICEYE
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Email: ****@****.***
LinkedIn: Joanna Gromadka
Location: Warsaw, Mazowieckie, Poland
Current employer: ICEYE
Current title:
Customer Operations & Satellite Planning Specialist
Last updated: 21/05/2023 23:54 PM
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About

Joanna Gromadka is from Warsaw, Mazowieckie, Poland. Joanna works in the following industries: "Information Technology and Services". Joanna is currently Customer Operations & Satellite Planning Specialist at ICEYE. In Joanna's previous role as a Customer Success Specialist at Prowly PR Software, Joanna worked in Warsaw, Mazowieckie, Poland until Mar 2021. Prior to joining Prowly PR Software, Joanna was a Digital Marketing Specialist at OQOTECH - Tech & Quality and held the position of Digital Marketing Specialist at Alcoy, Spain . Prior to that, Joanna was a Customer Service Specialist at Beroomers, based in Valencia, Spain from Sep 2017 to Dec 2017. Joanna started working as Manager at Chillout Hostel in Warsaw, Masovian District, Poland in Apr 2016. From Apr 2015 to Apr 2016, Joanna was Receptionist at Chillout Hostel, based in Warsaw, Masovian District, Poland.

You can find Joanna Gromadka's email address at finalscout.com. FinalScout is a free professional database with over five hundred million business professional profiles and over two hundred million company profiles.

Joanna Gromadka's current jobs
Company: ICEYE
Title: Customer Operations & Satellite Planning Specialist
Period: Mar 2021 - Present (4 years, 9 months)
Joanna Gromadka's past jobs
Title: Customer Success Specialist
Period: Feb 2020 - Mar 2021 (1 year, 1 month)
Location: Warsaw, Mazowieckie, Poland

Proactively manage customer relationships from launch hand-off through renewal and the entire lifecycle of the customer. Collect customer product requests, provide ongoing recommendations and serve as the voice of the customer to internal teams. Conduct training for new and existing customers. Resolve customer questions through chat, email, and phone.

Company: OQOTECH - Tech & Quality
Title: Digital Marketing Specialist
Period: May 2019 - Jan 2020 (8 months)
Location: Alcoy, Spain

Design digital media campaigns aligned with business goals. Coordinate the creation of digital content (e.g. website, blog, press releases, social media). Liaise with Sales team to ensure brand consistency. Website maintenance and control for proper operation. Management and coordination of agencies and partner companies. Monitor KPIs.

Company: Beroomers
Title: Customer Service Specialist
Period: Sep 2017 - Dec 2017 (3 months)
Location: Valencia, Spain

Respond and follow up to leads via intercom, email, phone calls Make outbound calls Identify and escalate priority issues Understand seasonal trends and work within them Report on activity on a daily basis Identifying new sales channels to increase company sales Offer feedback to product team to help improve the product offered, based on customers' requirements

Company: Chillout Hostel
Title: Manager
Period: Apr 2016 - Aug 2017 (1 year, 4 months)
Location: Warsaw, Masovian District, Poland
Company: Chillout Hostel
Title: Receptionist
Period: Apr 2015 - Apr 2016 (1 year)
Location: Warsaw, Masovian District, Poland
Joanna Gromadka's education
Military University of Technology in Warsaw
Postgraduate
2020 - 2021
University of Warsaw
Bachelor's degree - Geography
2014 - 2017
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