Joe Waller
About
Joe Waller is from Sydney, New South Wales, Australia. Joe is currently Chief Technology Officer at Finder, located in Sydney, New South Wales, Australia. In Joe's previous role as a Chief Technology Officer at FlamingoAI, Joe worked in Sydney, Australia until Sep 2018. Prior to joining FlamingoAI, Joe was a Founder at mintsprint and held the position of Founder at London and Sydney. Prior to that, Joe was a Chief Technology Officer at CorporateRealEstate.com, based in Australia from Apr 2014 to Jul 2015. Joe started working as Chief of Staff at Betfair in London and San Francisco in Jul 2010. From Mar 2008 to Jul 2010, Joe was Head of Technology Strategy at Betfair. Prior to that, Joe was a Head of Product Delivery at Betfair from Oct 2007 to Mar 2008. Joe started working as Head of Games Engineering at Betfair in Jan 2007.
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Joe Waller's current jobs
Joe Waller's past jobs
Buying financial services products online is hard. This results in poor customer experiences and low online sales conversion rates. FlamingoAI’s Virtual Customer Assistants guide your customers automatically through their online purchase and service experiences. This is done by seamlessly combining chat, smart workflow, machine learning, natural language processing and automation. FlamingoAI’s AI powered Virtual Customer Assistant are called ROSIE & MAGGIE. Customer experiences are transformed through ROSIE & MAGGIE offering immediate online help, answering questions and intelligently guiding customers through their purchase or service experience. ROSIE can also work in HAVA mode, which means Human Assisted Virtual Assistant, where an employee interacts with ROSIE in guiding a customer to an outcome. Results of using ROSIE & MAGGIE should include increased sales conversion rates, higher Net Promoter Scores and greater efficiency in servicing your customers. FlamingoAI provides a light touch and affordable step into AI.
Mintsprint develops technology that allows massive multiplayer online games across the globe delivered to your mobile over a 3G, 4G or WiFi connection. Using the freemium business model, they create games as a service to bring fun and enjoyment to casual and hard core gamers everywhere. Age of Aces went live in the fall of 2013 and has over 10,000 monthly active users.
CorporateRealEstate.com is a platform that connects Corporate Tenants, Tenant Representatives, and Investors to real estate opportunities. It is Asia-Pacific’s first property platform that focuses purely on the corporate market.
Responsibilities: • Organise and manage yearly and quarterly objectives, tracking, key results process, and planning process to facilitate development of larger strategic goals and focus. • Ensure development and management of financial budgets plus tracking of investments. • Drive change in the delivery of technology services by overseeing & ensuring the management of sourcing, aligning incentives and promoting innovative and disruptive approaches to selection, retention, partnering, and assessment of internal and external providers. • Help ensure that the members of the technology team are functioning at their best and developing their careers in personally satisfying ways. • Understanding & reviewing staffing plans and implementation, advising on management and personnel issues. • Improving cross-functional coordination and communication inside and outside the Technology Department.
On a six month secondment to Games
Betfair was launched in June 2000 and is the largest online betting company in the UK, with over 100,000 clients and a turnover in excess of 50m/week.
Lead Developer