John Briscoe
About
John Briscoe is from Bradner, Ohio, United States. John works in the following industries: "Information Technology and Services". John is currently Business Enterprise Services Team Manager at Amplex Internet, located in Luckey, Ohio, United States. In John's previous role as a Account Executive at New Era Technology, US / Meyer Hill Lynch, John worked in Toledo, Ohio, United States until Jan 2022. Prior to joining New Era Technology, US / Meyer Hill Lynch, John was a Senior Client Manager at DMC Technology Group and held the position of Senior Client Manager at Toledo, Ohio. Prior to that, John was a Account Manager at Perry proTech / SMS proTech, based in Toledo, Ohio from Jun 2009 to Nov 2010. John started working as Account Manager / Network Engineer at Computol in Perrysburg, Ohio in Jun 2008. From Nov 2001 to Jun 2008, John was Technical Specialist at The Mannik and Smith Group. Prior to that, John was a Systems Engineer at Meyer Hill Lynch from Jan 1998 to Jan 2001.
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John Briscoe's current jobs
For over 23 years, Amplex Internet has helped local businesses save money while receiving excellent service and support. We offer a variety of essential services, including fixed position wireless Internet services, fiber (FTTx) Internet services, hosted phone system solutions and Managed Wi-Fi. The Amplex Business Team is dedicated to Your Business. You are not just a number in a database. You're a local business that deserves the best. Time and time again, we've helped local businesses save thousands of dollars by making the switch to Amplex.
John Briscoe's past jobs
Manage existing and new client relationship process. Collaborate with multiple departments to ensure all client experience levels achieve positive business outcomes. Assist clients with annual capital and operating budget planning initiatives and provide annual technology plans to pre-plan equipment replacement and introduce advanced technologies. Manage assigned client base with detailed CRM forecasting. * Generate over $3M in annual revenue with direct account management of over forty accounts, mission-critical and large company accounts. Consistently meet annual quota. * Developed a detailed presentation with in-depth cost analysis to renew trust with a long-term client. Efforts won a multi-year contract bid beating out two competitors. * Took over multiple accounts faced with service satisfaction issues. Studied accounts and documented software / hardware maintenance records. Within two months, each account opted to maintain service levels and reported an increase in service excellence. * Track, manage and renew over $500K of current customer maintenance renewals annually.
Served as client advocate providing technical account management and project management services to clients ranging from consultations on innovative technologies and technical requirements and services to the enhancement of operations to support customer networks and network design. Provided pre-sales and project management services. * Record executing strategies to grow revenue across the Northwest Ohio territory. * Established and fostered relationships to secure new technology vendor partnerships.
Developed new account relationships and fostered excellence with existing clients. Conducted cold calling and on-site visits with greenfield accounts. * Exceeded management’s expectations by consistent quota attainment. * Launched efforts to secure the company’s first Video Conferencing solution contract.
Provided complete system designs and installations, desktop support, network cabling, and technology planning. Respected as a senior-level networking group member who provided exceptional Network Administration services to small and mid-size businesses. Utilized pre-sales situations to assist customers in the design of technical solutions that best fit individual business needs.