Jordan Biswurm

As Sr. Director I am responsible for building and developing the newly formed AME department to drive industrialization excellence and manufacturing technology improvements throughout the BVI network. I am working across a broad array of technologies and brands ranging from mechanical sterile disposible products to complex electromechanical capital equipment, an internal plant network of the Americas, Europe, Asia and an global external contract manufacturing/OEM network to enhance process quality, service levels, and cost optimization.

As Director I lead a cross functional a team of manufacturing, R&D, and quality assurance professional in maintaining and delivering body-worn drug delivery systems for Insulet's non-Insulin delivery systems business. Among a range of functions, I supervise the product lifecycle and design maintenance activities to support feature enhancement and complaint reduction activities with a focus on high quality, cost effective products delivered on time. I lead the commercial intercompany relationship for business driving $70M in annual revenue. I also manage global post-market compliance and surveillance activities for all of Insulet’s products, including complaint analysis for domestic and international reporting requirements and regulations, engineering root cause investigation of returned units, and incorporation of post-market trends and feedback into product development and risk management strategies.

As Senior Manager, I led a group of mechanical, systems, electrical, and software engineers within Insulet's R&D department supporting lifecycle management of on-market products with a focus on device quality and reliability improvements, reduced cost, and improved customer experience. Additional activities included new product development programs and providing design support for manufacturing and supply chain operations.

As manager, I lead a multi-disciplinary group of engineers within Insulet's R&D department. Primary responsibilities were to identify product reliability issues, drive root cause investigation, and implement robust solutions to improve quality, service, and cost.

Responsible for engineering project portfolio and manufacturing performance for diagnostic catheter, introducer, and endoflation product lines with aggregate volume approximately 3 million units annually and annual revenues of $50 million. Managing and coaching a team of engineering direct reports and leading a cross functional core team to execute on projects to enhance quality, improve supply and reduce cost ranging from material replacement and component development to process development, DOE, and optimization to operational excellence with lean sigma methodologies. Providing direction to contract manufacturer teams to achieve engineering and operational project and program goals to meet manufacturing volume and mix requirements, achieve cost down initiatives, resolve technical crises and failure investigations, CAPAs. Developing priorities, plans, and driving implementation large scale capital improvement programs ($1M+) and leading and championing facility transfer programs. Managing an annual budget of approximately $3M.

Operations program management responsibilities for multiple product lines with aggregate volume approximately 3 millions units annually and annual spend of ~$25MM.

Cross functional team leader for an international product transfer to a contract manufacturer. Operations team member on new development projects. Sustaining engineering support (cost savings, quality improvement, business continuity) for coronary guidewire and cardiac ablation product families at contract manufacturing sites.