Jordon Richards

At Splunk we remove barriers between data and action, so that everyone thrives in the Data Age. We're empowering IT, DevOps and security teams to transform their organizations with data. I currently manage a handful strategic accounts of Fortune 500 companies in the DFW area. I help my clients with digital transformation, security, and operational excellence.

Splunk is the the Data-to-Everything platform that enables customers to gain real-time Operational Intelligence. Our company's mission is to remove barriers between data and action. More than half of the Fortune 100 and thousands of enterprises, universities, government agencies and service providers use Splunk software to harness the power of their data for application management, IT operations, security, web intelligence, customer and business analytics and more. Currently, I work with existing clients to ensure satisfaction with their Splunk instance. I also am responsible for acquiring net/new logos within my territory.

At MicroFocus our mission to put customers at the center of innovation and deliver high-quality, enterprise-grade scalable software that our teams can be proud of. We help customers bridge the old and the new by maximizing the ROI on existing software investments and enabling innovation in the new hybrid model for enterprise IT. I am currently responsible for driving Sales and Business Development efforts in Strategic Accounts. I manage a multi-billion dollar book of business comprising a range of Enterprise clients, including a handful of Fortune 500 clients.

Responsible for leading and motivating an international sales team. Across the team, we manage a multi-million dollar book of business comprising a range of clients and regions. I am responsible for the design and implementation of business plans, annual sales forecasts, and the development and maintenance of an SFDC pipeline which I do through a close working relationship with my reps for each region. Accomplishments in this role included:  Exceeded 120% of Sales targets in 2016  President’s club winner in 2016 Working closely with senior management, I regularly contribute in designing strategic market and product development. Additionally, I am responsible for contract negotiations with clients and the effective delivery of value propositions, including technical value proposition via demonstrating an in-depth understanding of the product & client needs. In addition, I actively engage management and staff in the sales cycle and provide on-going feedback to other areas of the organization by following the established sales process. My responsibilities also are comprised of training and mentoring a team of Sales Executives & Senior Sales Executives; improving process efficiency, organization, and customer satisfaction. I coach & direct the team on: increasing adoption, upsells, increasing overall customer satisfaction & how to meet & exceed quarterly KPIs & revenue targets. With teamwork as a primary goal, we consistently focus on engagement & expansion within an assigned book of strategic accounts, crafting & conducting product demonstrations, and analyzing customer requirements to propose the best possible solution. I enjoy helping my team develop strategies for their territories to hit their targets, as well as empowering them to help grow their clients businesses, & coaching them through wins & losses. As a team, we also hold each other accountable to personal goals outside of our normal scope of work, such as fitness & financial goals.

Within a span of 8 months, I transitioned into the role of Account Manager. While in this role, I maintained a multi-million dollar book of business which spanned over a 25 U.S. states as well as the western Canadian region. I was successful in creating; maintaining & salvaging long-term business relationships with clients shortly after my company had gone through a merger where it acquired a smaller business in the same industry (IPICO). Accomplishments in this role included:  Successfully led team in generating 15% growth in hardware sales; exceeded annual bookings and revenue targets.  Salvaged several unhappy, key client relationships after acquisition, accounts of which we still maintain today. Furthermore, I addressed and solved customers' problems; recommended products; generated new leads and business development opportunities, and maintained a strong sense of cohesiveness within the team.

As an Account Executive I leveraged existing lead generation tools and prospected new business opportunities in order to build pipeline and hit my quarterly objectives. Through the use of solution-selling techniques, and the ability to understand the problems of my prospects, I was able to demonstrate how ACTIVE’s solution(s) were able to solve client’s issues & would help to grow their businesses.

As a District Manager, I was primarily involved in the oversight of all store operations comprising sales, procedures & standards, risk management, financial management, facility maintenance, merchandising, and personnel management. I was personally responsible for the management of $2M in monthly sales across 4 stores throughout my district. During this time I recruited, interviewed, hired & developed employees for my district, while forecasting future hiring needs based on sales volume & seasonality. I was responsible for forecasting monthly sales, controlling & minimizing store expenses, conducting & analyzing store audits & making company purchases while also performing in depth employee theft research. Across my district, my team of 4 store managers & 60 total store employees maintained excellent store conditions & strived to delivery excellent customer service for members of the Dallas community. Accomplishments in this role included:  Successfully opened, at the time, the highest sales volume store in the Denton Division