Joshua Gordon

Manage accounts for a select group of DIRECTV dealers specializing in the Door-to-door sales vertical. Manage a team of Dealer Services Reps to insure D2D dealers' orders are placed correctly and efficiently. Help D2D dealers insure compliance among their contracted and sub-contracted technicians for the use of DIRECTV-approved installation materials. Assist Outside Sales Director with messaging and training dealers in DIRECTV offers and programs. Assist D2D dealers with inventory reporting and analysis to insure efficient turn of DIRECTV equipment to improve ROII. Assist D2D dealers with escalating account issues to improve ROII and reduce negative effects to AR.

Improved sales targets at gross profit by 10% year-over-year . Exceeded sales targets by leveraging customer relationships and improving targeted dealer base. Exceeded recruiting targets through a combination of cold-calling, tele-prospecting, and social media.

Responsible for sales of $5+ million annually, including New England, Tri-State, Mid-Atlantic, Southeast, Florida, and Midwest, 150+ independent dealers. Managed a team of outside sales representatives, both factory-employed and independent, to reach individual territory sales goals, including itineraries of sales visits and travel circuits for dealer touches. Planned territory goals and conceived strategies to maximize sales and relationship potential for both overall territories and individual accounts. Traveled to participate in a number of product expositions, annual dealer events, and presentations of product line to dealer base, including events for dealers with whom the brand had special partnerships. Participated in project to plan, create, and implement the use of an iOS app to increase brand equity among end consumers and users.

Responsible for front-end sales of $1.5 million locally-owned business, including merchandising and stocking a 10,000 sq. ft showroom. Architect of professional bicycle fitting and performance-improvement/coaching clinic within the store, which grossed $10,000+ the first year active. Managed a staff of five salespeople and mechanics to meet both sales and service goals. Served as purchaser for two of the store’s major vendors. Responsible for community outreach and public relations through event sponsorship and support, including the use of website and social media to market to consumers.

Responsible for five 3 credit hour classes a semester. Defined and implemented curricula and syllabi for subjects including Composition 1 & 2, Developmental Composition, World Literature, American Literature 1 & 2. Developed and implemented Humanities course to satisfy Liberal Arts credit requirement for Hinds Community College School of Nursing. Served on hiring committee for Department of English, Dean of Students Ad Hoc Committee for Student Issues, advisor for Phi Theta Kappa honor society. Participated with members of the Speech/Theater, Music, and History departments on various multi-disciplinary class approaches. Served on board for the Southeast region of Teaching English in the Two-Year College, a professional organization; presented several seminars at TYCA-SE conferences.