Joshua Middlebrooks
About
Joshua Middlebrooks is from Sacramento, California, United States. Joshua works in the following industries: "Logistics and Supply Chain". Joshua is currently President at Luxer One. In Joshua's previous role as a Sr. Director, Retail Division at Luxer One, Joshua worked in until Nov 2020. Prior to joining Luxer One, Joshua was a Associate Director - Retail Operations at Luxer One – Package Lockers & Automated Package Rooms and held the position of Associate Director - Retail Operations. Prior to that, Joshua was a Manager - Interconnected Strategy at The Home Depot, based in Greater Atlanta Area from May 2016 to Sep 2017. Joshua started working as Sr. Analyst, Assurance & Advisory Management Program at The Home Depot in Greater Atlanta Area in Apr 2014. From Jan 2011 to Apr 2014, Joshua was Consultant at Manhattan Associates. Prior to that, Joshua was a Engineer at Fenner Dunlop, based in Lavonia, GA from Apr 2010 to Dec 2010.
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Joshua Middlebrooks's current jobs
Responsible for the day-to-day operations and success of the business. As a customer-obsessed servant leader, I enable our workforce to shape the future of Last 100 ft. Delivery and smart locker technology.
Joshua Middlebrooks's past jobs
Helping big box retailers improve customer experience and solve operational challenges in their Interconnected Retail channels. Luxer One provides order pickup solutions that reduce customer wait time in store and capture real time customer satisfaction metrics. Every order that flows through a Luxer One product reduces store associate labor and provides a customer experience that matches the customer's shopping expectations.
Drives the Interconnected Strategy for Store Operations - this includes large scale process and technology initiatives for Interconnected Retail (Omni-Channel). Assists with managing the strategic road map by ensuring critical dependencies between people, internal/external systems, and processes are identified and monitored. Then works with cross-functional business partners to provide recommendations on prioritization of strategic projects. Leads deep dives into multi-billion dollar selling channels with the following objectives: - Identify new or underlying issues using data analysis - Understand complexities between factors, triggering actions, and downstream impacts - Develop operational solutions to address issues - Develop predictive model reporting to identify risks before they become issues Explores new technology for large scale process improvement by interfacing with vendors and conducting business reviews, CBAs, POCs, pilots, and eventually roll out to stores. Serves as a cross functional partner in new technology development using agile methodology, responsible for managing and prioritizing use cases/backlog.
The Assurance and Advisory Management Program (AMP) is a two year rotational leadership development program. Quarterly projects are aligned with key functional areas throughout The Home Depot including supply chain, operations, merchandising, finance, and IT. Projects aim to deliver business solutions based off of risk analysis, process mapping/development, data deep dives, and cost-out identification.
Lead efforts with client to create or improve software and business solutions surrounding Warehouse Management, Transportation Planning and Execution, and Order Management. Lead the design and implementation of Supply Chain software for clients in the Government, Grocery, and Sports/Apparel industry verticals. Lead RTM and Scrum project phases by offering solutions that understand client business culture, requirements, and keys to success. Working onsite with customer during design of solution, configuration of COTS software, training end users, software and solution testing, implementation, and O&M work.
Internship that turned into part time work while in college. Responsible for quality and safety activities at conveyor belt manufacturing plant. Developed SOP's, AutoCad drawings of machine flow, and used six sigma practices to implement projects.