Joshua Nash

Manage a team of 10+ SDR's. Ensured that department metrics were met each month. Provide secure, automated, daily backups of SaaS and PaaS data. In addition, we have helped hundreds of organizations through data loss and corruption crises. Our solution also provides enterprises with the performance and reporting required to meet compliance regulations in a number of industries.

Investigates reports of loss, damaged, stolen and abandoned merchandise in accordance with the terms and conditions of company’s bill of lading ❖ Prepares payments to customers, lawyers and insurance companies for settlement of cargo claims. ❖ Creates Purchase Orders for extra operating expenses such as surveyor’s fees and premiums. ❖ Uploads department related documentation to Sharepoint website such as standard operating procedures for claims handling and checklists to evaluate claims. ❖ Eliminates outdated or unnecessary materials by transferring them to inactive storage according to file maintenance guidelines and/or legal requirements. ❖ Monitors, reviews and responds to emails from internal and external customers in a timely manner. ❖ Maintains Excel spreadsheets for U.S. Custom violations, Antitrust training and General Average casualties. ❖ Creates Quarterly Reports for agents in South America and Canada and provide summaries for lawsuits before scheduled deadline. ❖ Reports seal breaches from railroads to customers and sales personnel. ❖ Monitors all cargo related incidents with terminal, truckers and railroads. If necessary, appoint local surveyors to protect the company’s interest. ❖ Evaluates all information to determine how a claim should be handled, examines photographs and itemized claim statements to negotiate with customers to settle claims.

 Assist the editorial and marketing department with daily administrative duties  Properly format scripts from writers.  Conduct visual reference searches for artists.  Write prologue columns for monthly magazines.  Organize and maintain editorial achieves.