Kajal M
About
Kajal M is from India. Kajal is currently Manager - Customer Success at Ziplyne, located in New York, New York, United States.
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Kajal M's current jobs
•Establishing clear client retention goals. •Assisting customers with setting up and navigating programs or software. •Promoting the value of the product. •Promoting value through customer experience. •Assisting in creating training courses and educational materials. •Reviewing customer complaints and concerns and seek to improve the customer experience in short time. •Auditing existing training material for further improvement. •Writing relevant content for Ziplyne’s website. •Working with various teams to make the process seamless for major clients. •Working with marketing team, brainstorming on ideas and collaboration on allocated projects. •Managing the social media for Ziplyne