Karen Demuth

Accurately purchased required materials and services in accordance with scheduling needs, established budgets and corporate policy. Prepared and reviewed necessary requisitions, purchase orders, and documentation, verifying correct specifications and pricing details. Negotiated best pricing and shipping/scheduling requirements with vendors. Obtained compeititive quotes for new items and ongoing purchased goods. Cultivated and maintained reliable and productive resources with outside vendors and coworkers. Maintained excellent customer service and on-time delivery of all customer orders. Participated in continuous cost, design,and process improvement projects with company peers. Assured ongoing, uninterrupted production by monitoring usage, variable demand, availability, and lead times. Effectively minimized on-hand inventory using COPICS ERP inventory software, Excel spreadsheets, consignment, Kanban systems, and blanket releases. Directed and oversaw department employees and Team Leaders. Led daily Team Leader meetings to discuss scheduling, completion of open orders, and problem resolution.

Handled production planning and scheduling of 6 production lines in a worldwide filtration firm. Assisted in overseeing daily operations, customer inquiries, crisis resolution and problem solving. Served as liaison between customers, production staff and senior management. Prepared and reviewed confidential company reports and maintained security of confidential company data. Assured superior level of customer service by meeting or exceeding customer's changing demands and timelines while adhering to strict product specifications and corporate guidelines. Generated and maintained production and shipping schedules and supervised shipping department personnel. Participated in Kaizen events, 5S environment, and Kanban systems. Responsible for annual physical inventory process.

Processed and closed home mortgages in a highly competitive team environment. Created and maintained ongoing customer contacts and insured client privacy. Ordered and reviewed credit reports, income documentation, title work and appraisals. Prepared broker disclosures, cleared underwriting conditions, ordered closing documents. Served as team leader and tracked team fees and commissions. Consistently exceeded goals, met all deadlines, earned quarterly bonuses, and achieved nearly 100 percent customer satisfaction on surveys.

Administrative Assistant to the company president. Effectively fulfilled a diverse range of responsibilities integral to the successful management of operations. Served as company Purchasing Agent for three years and arranged subcontractor activities. Ensured on-time production and excellent customer service through coordination of production schedules and quality controlled roll selection of on hand inventory adhering to customer specific properties and delivery deadlines. Maintained confidential company record books, logs, and computer reports. Ensured inventory control and accuracy through daily transactions and verification of usage and receipts. Fulfilled compliance requirements by giving indoctrination presentations to new employees emphasizing safety, product quality, and MSDS information.