Karen Rae Arnoco
About
Karen Rae Arnoco is from Makati, National Capital Region, Philippines. Karen Rae is currently Digital Marketing Consultant at Independent Marketing and Creative Services, located in Remote Location Independent Cloud-based Telecommute Anywhere. In Karen Rae's previous role as a Marketing Director at Vista Land Global, Karen Rae worked in until Oct 2023. Prior to joining Vista Land Global, Karen Rae was a Digital and Partner Marketing Specialist at eWave Commerce and held the position of Digital and Partner Marketing Specialist. Prior to that, Karen Rae was a Independent Business Partner at Shuttlerock from Sep 2020 to Jan 2021. Karen Rae started working as Digital Marketing Manager at TRANSFORMIFY in Location Independent in Oct 2019. From Jun 2018 to Mar 2019, Karen Rae was Project Manager at Seller Tradecraft, based in Remote. Prior to that, Karen Rae was a Online Marketing Associate and Customer Success Specialist at engageSPARK: Interact with Anyone via Any Phone - At Scale, based in Philippines from Jan 2016 to Jul 2017. Karen Rae started working as Global Business Support Analyst at Catapult - Powered By Magaya in Philippines in Jun 2014.
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Karen Rae Arnoco's current jobs
Independent contractor for various clients with intermittent project-based work between 2014 to present. Open to working with clients from anywhere. SERVICES Content Strategy and Management SEO and Web Analytics Branding & Communications Social Media Optimization Email Automation Scriptwriting SEM / PPC Digital PR Depending on your needs, I can work independently or in collaboration with other specialists and experts.
Karen Rae Arnoco's past jobs
Transformify is a global HR Software and Freelance Platform that offers integrated recruitment solutions including: * diversity hiring * employer branding * corporate social responsibility (CSR programs) * applicant tracking system * automated billing and payment transfers - Digital PR. Increased media presence by establishing relationships with journalists, content managers and media producers such as TechRepublic, HRCI, SHRM, Authority Magazine, Readers Digest, Smartsheet, Databox.com, IdeaMensch etc. - Built quality backlinks and SEO-optimized off-page articles - Provided feedback and recommendations about website optimization, branding & marketing campaigns
Seller Tradecraft is a US-based eCommerce e-learning company that develops digital courses to empower entrepreneurs to build and scale their own private label brands on Amazon FBA, and reach 7 figures+ in revenue. - Oversaw content calendar, SEO, email and marketing campaigns on YouTube and Facebook - Managed websites, webinars and e-summits - Monitored KPIs and metrics
A SaaS company building a cloud communications platform with features such as automated phone calls (IVR), 2-way SMS campaigns and APIs. - Maintained high NPS (net promoter score, customer satisfaction) - Helped clients understand and use multi-channel cloud communication services by creating support articles and discussing best practices - Contributed to establishing the helpdesk, help section (support and knowledge base) and built-in chat support system - Worked with QA and engineering team to identify and fix customer-reported bugs and other issues - Keyword research and audit - Responsible for maintaining customer confidence
Freight rate management software company that delivers global logistics technology for the complete shipment lifecycle, from rate and contract management to tender management solutions. - Handled incoming requests and questions from B2B clients regarding contract updates and other calculations - Provided support to data analysts, shipper partners and client companies via email, phone and web conference - Trained or onboard clients from different cultural backgrounds on how to use and optimize our SaaS platform - Updated documentations and manuals - Helped accomplish team projects and coordinated with production analysts, sales & IT / product development team to solve issues
Sold life insurance and investment products.
Convergys, now Concentrix, is a global leader in client relationship management providing service to a US telecommunications company and other Fortune 500. - Interacted with customers via inbound calls, live chat and email - Performed technical troubleshooting, research and analysis of customer problems - Closed sales and upsold products that match the customers needs - Consistently exceeded KPI targets - Recognition: Outstanding Convergys Employee, October 2013 Top 1 Agent for Customer Satisfaction