Katie Hards
About
Katie Hards is from New York, New York, United States. Katie works in the following industries: "Hospitality". Katie is currently Senior Director, Customer Success at Olo, located in Greater New York City Area. Katie also works as Restaurant Technology Consultant at Self-employed, a job Katie has held since Jan 2017. In Katie's previous role as a Director, Customer Success at Olo, Katie worked in New York, New York until Dec 2018. Prior to joining Olo, Katie was a Digital Customer Experience & Production Team Leader at OTG Management and held the position of Digital Customer Experience & Production Team Leader at Greater New York City Area. Prior to that, Katie was a Digital Production / Editor at Scripps Networks Interactive - HGTV, DIY, HGTV Remodels, based in Greater New York City Area from Apr 2013 to May 2014. Katie started working as Adjunct Professor at New York University in Sep 2013. From Oct 2010 to Apr 2013, Katie was Digital Production / Editor at Scripps Networks Interactive - Travel Channel, based in New York, New York. Prior to that, Katie was a Head Designer, Owner at RootStudios from Apr 2009 to Nov 2010. Katie started working as Landscape Designer at · Knibb Design in Oct 2007.
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Katie Hards's current jobs
Currently leading the team at Olo that’s implementing digital ordering and third party delivery at major restaurant brands across the United States.
Katie Hards's past jobs
Manage the daily digital experience team supporting production for thousands of travelers at our ninety-two iPad-powered restaurants across eight airport terminals in North America Collaborate with chefs, iOS developers, systems analysts, data scientists and restaurant operators to develop and maintain a world-class restaurant ordering system and content management tool
Manage brand image through digital content discovery, curation, and publishing Collaborate with research teams to develop an image database for HGTV Mobile App Create and maintain global brand image catalog for Scripps
Develop media studies curriculum for undergraduate and graduate level students in the Food Studies department Conduct research to support lectures engaging students in media theory, platforms and contemporary issues, using food as the lens Teach students essential media production skills through in class demonstrations and by coordinating lessons with industry professionals outside of the classroom
Lead cross-functional team to produce content in collaboration with Travel Channel hosts Collaborated with senior editors and producers to create and publish digital content for TravelChannel.com Supported and advanced the editorial voice and lifestyle vision of The Travel Channel’s website through original photography and written content Enhanced and maintained brand image through careful selection and publishing of content Coordinated with production companies to ensure digital production deadlines were met
Created and installed custom landscape designs for single and multi-family luxury residences Supervised garden installation team Recognized and certified as a Sustainable Landscape Professional by the City of Santa Monica
Managed complex projects from the initial proposal through to the delivery phase Supervised implementation of large scale, custom luxury residential landscape projects Collaborated with executives on multidisciplinary projects including furniture and interior design
Prepared extensive construction documents for a variety of full-scale projects including institutional, urban infill, and mixed use Collaborated with senior designers from the schematic design phases through design development Prepared site design sketches, planting plans and presentation materials Balanced the intricacies of handling multiple projects at varying stages of project schedule
Assisted design professionals with various components of site design Prepared proposal packages for client presentations Organized office equipment and supplies