Kean Chiow
About
Kean Chiow is from Singapore. Kean works in the following industries: "Internet", "Consumer Electronics", and "Information Technology & Services". Kean is currently Co-Founder at VIO Singapore, located in Singapore. Kean also works as Head of Business Transformation at GLOS PTE LTD, a job Kean has held since Dec 2019. In Kean's previous role as a Head Of Operations at YouTrip, Kean worked in Central Singapore until Dec 2019. Prior to joining YouTrip, Kean was a Project Manager at Uber and held the position of Project Manager at Singapore.
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Kean Chiow's current jobs
In-depth analysis of micro and macro factors pertaining to industry trends and gaps Lead transformation of the business by setting the high-level vision, building impactful customer experiences and roadmap for the products Plan and manage the execution of the transformation – identify and mitigate risks, set management and stakeholders expectations, plan and manage resources, provide coaching and training guidelines, to ensure a smooth transition Streamline business processes, operation plan, workflow models, financial projection, order fulfilments and deliveries
Kean Chiow's past jobs
YouTrip, a multi-currencies e-wallet coupled with a Prepaid Mastercard that enables travellers to spend overseas with no fees added to their purchases and best forex rate always. The very first multi currencies e-wallet launched in Singapore in 2018 and has been growing steadily through the journey. It has been labeled as the Best Startup and Best FinTech of the year 2019 by ASEAN Rice Bowl Awards (Singapore). Great honour to be one of the pioneer members in Singapore, bringing an idea into a reality. It is definitely amazing journey how things shaped up over the years. Key involvements includes overall operations planning and management, streamlining work processes, training and hiring across Operations, Compliance, Financial Operations and Customer Services. External and internal stakeholders management across functions are integral part of the assigned duties.
Joined Uber Singapore as Project Manager was one of the enriching experiences that I had. Managed a team of delicate operations staff and sales personnel to drive one of the most challenging acquisition channels. Uber helped to shape my view on startup and team management. In life, we always stand by some of the key principles and habits we have. I always remember that the key principle that I have in Uber is "Time is a Luxury". Hustling is part of the everyday job when KPIs are to be met.