Kelli Radcliff

Processes difficult and unique purchasing transactions according to state and federal statutes, and policies and procedures. Examines and analyzes departmental purchase requisitions for completeness and accuracy of information; contacts department or initiator to clarify or complete information; determines method to process requisition based on dollar amount, timeliness required, existing open contracts, and/or competitive bidding. Identifies and selects vendor to procure requisitioned commodities, meeting criteria such as price, quantity, quality and delivery date and places orders. Identifies requesting departments needs and develops and refines specifications for commodities, supplies or equipment. Communicate with sales representatives to develop new sources of technical supplies, securing favorable terms; updates records and files and secures samples, descriptions, or information for departments. Interprets and communicates purchasing procedures to departments; assists departments in initiating requisitions and orders, and solves problems with orders. Resolves purchasing problems between department and vendor.

Prepare and/or edit purchase orders from various departments. I routinely check to verify there is enough stock in inventory to meet requirements. Daily placing orders with suppliers or vendors and ensure that all documentation is in order, with terms and conditions being clear. Collectively maintain a filing system in the centralized purchasing department and updating appropriate records when required. Continuously look for ways to reduce costs to the company, such as evaluating costs of purchasing from various suppliers to arrive at the best deal as well as approving payment of bills. Interacting with suppliers in case of delay in delivery of goods, receipt of damaged or incorrect quantity of goods.

Assist clients aging 8-16 years of age with mental health and behavioral issues with daily homework. Co-facilitate weekly group therapy sessions. Monitor clients throughout their daily tasks; meal time, clean-up, bed-time, visitation’s etc. Administered medications that were prescribes by the on-site doctor. Assisted clients with their behavioral modification goals on a daily basis. Performed timely and highly accurate date entry to ensure fastest turnaround possible for client intakes.

Observed both female and male residential clients who are in treatment for substance abuse. Shadowed several therapists during intakes, biopsychosocials and discharges. Wrote chart notes for the clients file and attended weekly AA/NA meetings with a selected group of clients. Organized and prepared weekly group therapy sessions for outpatient clients.

Established and maintained effective business relationships with external and internal customers, improving communication between customers and company. Enthusiastically represented the company by professionally greeting visitors. Designed comprehensive filing system, reliably filed and retrieved confidential records. Maintained multiple phone lines system. Received and distributed office mail and faxed throughout the office. Made daily bank deposits for firm. Input all new client files into Amicus Pro for new clients.

Accounts payable and receivable. Responsible for yearly catalogs and swatches. Received and entered purchase orders in MYOB accounting system. Entered all business/Entertaining expenses into Qucikbooks accounting software. Entered employee hours for payroll company. Scheduled all container orders from Poland to the United States. Streamlined order entry system and improved accuracy of documentation, reducing shipping and order entry errors. Facilitated improved communication among departments. Plan, direct, supervise, and evaluate workflow processes, ensuring highest levels of customer service, accuracy, and time compliance. Issued return authorizations and processed credits and rebills to resolve shipping discrepancies and invoicing errors. Prioritized e-mail for directors. Maximized productivity by maintaining multiple calendars, scheduling meetings, and arranging travel.

Pulled and filed patient charts, collected payments, filed insurance claims, and created patient charts. Dropped off daily bank deposits. made reminder calls for appointments and greeted all patients. Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills. Assisted physician in patient services.