Kirk Dunn
About
Kirk Dunn is from Farmington, Michigan, United States. Kirk works in the following industries: "E-Learning". Kirk is currently Director, Sales and Marketing Operations at Cengage Learning, located in Farmington Hills, MI. In Kirk's previous role as a Manager of Sales and Marketing Analysis at Cengage Learning, Kirk worked in Farmington Hills, MI until Jan 2012. Prior to joining Cengage Learning, Kirk was a Financial Analyst/International Market Analyst at Cengage Learning and held the position of Financial Analyst/International Market Analyst at Farmington. Prior to that, Kirk was a Sales Analyst and Financial Reporting at Pall Corporation, based in Ann Arbor, MI from Jan 1998 to Jan 1999. Kirk started working as Financial Advisor at Prudential Financial in Ann Arbor, MI in Jan 1997.
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Kirk Dunn's current jobs
Manage three departments supporting the Sales Organization, focused on driving revenue through continuous improvement of the sales process. • Oversee Renewal Specialist department focused on securing subscription renewal business that accounts for 56% of the overall electronic subscription business. Implemented clear processes and reporting to provide visibility into activities and renewal rates. Renewal rates are 92% company-wide, and 95% in the largest market. • Manage Sales Enablement department focused on supporting sales force during the selling process. The focus of the department is to assist the sales force with customer and market understanding, improve efficiency, help representatives see more customers, and have more informed meetings. • Identified need for better reporting and analytics, and utilized new software to gather, blend, and deliver data using visualization software. Created environment that allows access to data and puts data in the hands of end users who can help analyze, inform, and assist business leaders make data driven decisions.
Kirk Dunn's past jobs
Reporting to the EVP of Sales, Marketing and Customer Care, focused on operational improvement, strategic planning, tactical execution, and liaison with finance. • Provided analysis and cost justification for multiple sales department reorganization • Designed sales force variable compensation plans to drive new behaviors to support strategic areas of growth. • Provided tactical oversight and guidance to newly formed sales teams, enabling a more focused campaign initiative and more effective revenue forecasting and reporting process. • Actively engaged in the development of sales and marketing strategic planning and execution. • Engaged in operational budget process, revenue planning, and goal setting.