Kristina Bakker

Work with the Worktables executive team to build & hone the go to market strategy.

- Responsible for developing & executing the GTM strategy - Manage Strategic Partnerships - R&D Formulation & Product Strategy

Collaborates with CCM program to Define / Manage Project Scope: able to lead the change management processes to drive effective project execution (e.g., launch, deployment, revisions). Manage Project Quality: ensure that all project deliverables are in compliance with all applicable standards and regulations (e.g., HEDIS, HIPAA, CMS, PCMH, MU, CAHPS, NWE, etc.) and able to conduct analysis on project outcomes to make appropriate recommendations to improve. EMR: Athena, AllScripts, Centricity, Aprima, EClinical Works, Greenway, NextGen etc. (Superuser) CRM: Salesforce, Pipedrive, vTiger, SAP (Superuser) Key Accomplishments: - Increased quarterly revenue by 20% in 3 months, with a consistent rise in profit equally 45% within 12 months. - Helped manage remote / on site ‘Enrollment Specialists’ to achieve enrollment goals and ensure quality care coordination. - Awarded quarterly bonus for enrolling targeted number of patients and succeeding in account retention.

Plan, direct, and manage medical and health care services in a medical practice. Systematize Office Schedule for patients and providers. Transcribed medical dictations and prepared medical reports -summaries and patient histories. Enhanced productivity by maintaining patients’ records, including all record keeping systems. EMR i.e. Allscripts: MyWay/ PM/ Clinical

Implements instructional activities that contribute to a climate where students are actively engaged in meaningful learning experiences. Identifies, selects, and modifies instructional resources to meet the needs of the students with varying backgrounds, learning styles, and special needs. Communicates effectively, both orally and in writing, with students, parents, and other professionals on a regular basis. Secondary responsibility for the development, oversight, and assessment of teaching staff, with broad latitude for creativity, leadership, and decision making. Attends regular meetings and staff development activities as directed. Maintains necessary records and files relating to the program, including teacher/student attendance and supply management.

Develop business strategies, manage budgets and oversee day-to-day operations (scheduling, billing, collections, etc.). Responsible for ensuring that the business needs of the practice are met and actively work to recruit new patients, develop marketing tools. Lead Clinical Staff and Psychologist to maintain clear communication and increase productivity / efficiency. Organized initial insurance approvals and continuation of services in line with organizational policies.

Account management of all A/R including the creation and implementation of collection practices to promote better methodology and strategic handling of patient accounts. Responsible for outstanding claim follow up, record keeping, and provision of all steps needed to ensure payment. Creation of a financial responsibility agreement to serve as a guide for collection of patient deductible/coinsurance prior to surgical procedure and treatment.

Leadership of staff and project team members, delegating assignments as needed. Development and oversight of newly established departmental policies and procedures manual. Meaningful Use Stage 1 (Medicare) Incentive Review and Achievement. Assessment and oversight of daily clinical operations to ensure compliance with government standards for MU incentive. Human Resource management duties include: employee relations, performance management and evaluation, training and team building. Management of patient responsible accounts receivables. Website management of www.hackensackpodiatry.com; including writing for company blog with current podiatry topics.

Greeting patients. Registration of all patients in the Outpatient Care Center for Infusion, COMP Med, Nutrition Counseling, and Private Oncology Physician offices. Including Verification and precertification of patient insurance. Collection of copay/ payment for services. Interpretation of history and physical physician orders for scheduling oncology related treatments including chemotherapy and infusion.

Coordination of all secretarial needs for the unit. Maintain files, confidential patient records and reports. Perform accurate on-line data entry of physician and nursing orders and coordinate patient transportation. Collaborate with the charge nurse and nursing staff to ensure coordination of operations with other hospital departments.