Kyle Smith
About
Kyle Smith is from San Francisco, CA. Kyle works in the following industries: "Computer Software", "Internet", "Hospital & Health Care", and "Information Technology & Services". Kyle is currently Principal Product Manager - Site Experience - Retention and Logged-in Wayfinding at GoDaddy, located in San Francisco, CA. Kyle also works as DJ / Voice Talent at Global Dancecast with Joseph Kyle Podcast, a job Kyle has held since Dec 2012. Another title Kyle currently holds is DJ / Producer at Joseph Kyle Productions. In Kyle's previous role as a Chief Technologist at Tech4HIV, Kyle worked in San Francisco Bay Area until Apr 2020. Prior to joining Tech4HIV, Kyle was a Director of Technical Product Management - eCommerce Platform at GoDaddy and held the position of Director of Technical Product Management - eCommerce Platform at San Francisco Bay Area. Prior to that, Kyle was a VP Product Management at Chronus Corporation, based in San Francisco, CA/Bellevue, WA/Chennai, IN from Jun 2014 to Nov 2016. Kyle started working as Author/Founder/Publisher at GlobalSoftwareDev.com in Manila, Philippines/San Francisco, CA in Apr 2012. From Jun 2011 to Oct 2012, Kyle was Principal Program/Product Manager, OS Update Experience, Windows Phone at Microsoft Corporation. Prior to that, Kyle was a Product Unit Manager (Director of Product Management/Engineering) at Microsoft China from Apr 2006 to Jun 2011. Kyle started working as Principal Group Program Manager at Microsoft in Apr 2000.
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Kyle Smith's current jobs
• Product director of Growth Retention, Account Wayfinding, and Account Notifications experiences. • Identified, prioritized, and directed implementation of site renewal experience improvements leading to hundreds of millions of dollars in annual marginal renewal revenue. • Deep partnership with UX to deliver new site experiences. • Organization-wide thought and practice leader in product improvement through experimentation.
Kyle Smith's past jobs
• Responsible for core multi-billion-dollar eCommerce platform. • Drove organizational alignment of new commerce system requirements and roadmap. • Directed product managers and technical writers to deliver well documented and defined requirements and API documentation.
• Set corporate product strategy for a mentoring and onboarding platform. • Directed development of UX vision through deep partnership with design team. • Defined and led reorganization of scalable Customer Success team.
• Directed design, implementation, and operational elements an operating system update feature that scaled to millions of endpoints. • Managed key OEM and Mobile Operator stakeholders.
• Started and led multi-disciplinary product team including SDEs, SDETs, product/program managers, UX designers, sustained engineering. • Created a capable product team that was the first Windows Server China team to take full ownership of a major product. • Owned media streaming, network config/UPnP, and remote access for Windows Home Server and Windows Small Business Server, as well as sustained engineering for Windows Server Foundation.
• Directed a team of 25 program managers to deliver enterprise systems management platform.
• Consulted enterprise customers primarily in the retail industry to implement core Microsoft platform technologies.
• Consulted enterprise customers primarily in the retail industry to implement core Microsoft platform technologies.
Worked as a help desk analyst supporting internal and customer projects.
Responsible for IT functions at a 250-person organization.