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Laila Martins

[Fractional] Head of Operations | Global Program Manager | Data Intelligence & Digital Infrastructure for Networks & Supply Chains | Sustainability, ESG, Decarbonization, Ecosystem Mapping | 🇧🇷 🇩🇪 🇪🇺
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LinkedIn: Laila Martins
Location: Bonn, North Rhine-Westphalia, Germany
Current employer:
Resolve Global
Current title:
Head of Operations [Fractional]
Last updated: 26/03/2026 08:43 AM
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About

Laila Martins is from Bonn, North Rhine-Westphalia, Germany. Laila is currently Head of Operations [Fractional] at Resolve Global. Laila also works as Partnerships + Engagement Lead at Entertainment + Culture Pavilion, a job Laila has held since Oct 2024. Another title Laila currently holds is Founder & Managing Director at RegenBeings. In Laila's previous role as a Regenerative Measurement & Evaluation Co-Lead at Unity Effect, Laila worked in until Feb 2026. Prior to joining Unity Effect, Laila was a Transport Decarbonization Learning Consultant at DHL Supply Chain and held the position of Transport Decarbonization Learning Consultant. Prior to that, Laila was a Global GoGreen Carbon Accounting Program Manager at DHL Supply Chain, based in Bonn, North Rhine-Westphalia, Germany from Feb 2022 to Jul 2023. Laila started working as Diversity & Inclusion Lead for Global Teams at DHL Supply Chain in Feb 2021. From Oct 2020 to Feb 2022, Laila was Global HR Internal Controls, Quality Assurance and Methodology Expert at DHL Supply Chain, based in Bonn, North Rhine-Westphalia, Germany. Prior to that, Laila was a Global HR Data Management Specialist at DHL Supply Chain, based in Bonn Area, Germany from May 2019 to Oct 2020. Laila started working as HR Operations Specialist - CDO & Global Functions at DHL Supply Chain in Bonn Area, Germany in Nov 2018.

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Laila Martins's current jobs
Company: Resolve Global
Title: Head of Operations [Fractional]
Period: Aug 2025 - Present (7 months)
Company: Entertainment + Culture Pavilion
Title: Partnerships + Engagement Lead
Period: Oct 2024 - Present (1 year, 5 months)
Company: RegenBeings
Title: Founder & Managing Director
Period: Jul 2023 - Present (2 years, 8 months)
Location: Bonn, North Rhine-Westphalia, Germany

💡RegenBeings is a regenerative innovation and social-technology studio helping organizations design events, learning programs, and process workflows for future-focused change. We empower clients to co-create innovation pilots, long-term programs, and strategic partnerships across Latin America and Europe. Our Key Dimensions 🌍 Event & Experience Design: We design and deliver events, creating experiences that spark connection, insight, and momentum. From intimate gatherings to large-scale productions, in person or online. Our services include: ◍ Organizing & Production ◍ Content Leadership ◍ Hosting & Moderation ◍ Facilitation ◍ Communication & Media 📚 Capability & Learning Design: We design and deliver learning experiences that build real-world capacity across teams and communities, online, in person, or hybrid. Our services include: ◍ Curriculum Design ◍ Facilitation & Delivery ◍ Toolkits & Resources ◍ Coordination & Engagement ◍ Communication Support 🛠️ Process & Workflow Design: We help organizations translate ideas into systems, designing workflows that align values with action and support smooth collaboration across teams. Our services include: ◍ Workflow Mapping ◍ Tools Integration ◍ Collaboration Design ◍ Implementation Support Interested in learning more? Reach out to me at laila@regenbeings.com What does it mean to be a regenerative social technology studio? 🌱 Regenerative Innovation: We design solutions that create long-term value for the planet, people and organizations. 🧠 Social Technology: We implement context-driven approaches that emerge from blending lived experience and science, mobilizing relational, intellectual and digital resources. 🎨 Studio Approach: We work hands-on with clients to prototype, pilot, and implement impactful initiatives.

Laila Martins's past jobs
Company: Unity Effect
Title: Regenerative Measurement & Evaluation Co-Lead
Period: Nov 2024 - Feb 2026 (1 year, 3 months)
Company: DHL Supply Chain
Title: Transport Decarbonization Learning Consultant
Period: Feb 2025 - Nov 2025 (9 months)

A project-based collaboration with DHL Supply Chain's ESG Team to help bring their new GoGreen e-learning on Transport Decarbonization to life. I supported the development of the e-learning experience to make decarbonizing transport actionable, covering the core principles, operational examples, book and claim mechanisms, green value creation for customers, and data-driven decision-making through emissions accounting and reporting. 📚 This learning journey will reach 5,000+ employees across Operations, Business Development, Solutions Design, and Finance at global, regional, and local levels, showing DHL’s commitment to making decarbonization everyone’s business, not just a niche topic.

Company: DHL Supply Chain
Title: Global GoGreen Carbon Accounting Program Manager
Period: Feb 2022 - Jul 2023 (1 year, 5 months)
Location: Bonn, North Rhine-Westphalia, Germany

• Led the improvement of DHL Supply Chain's carbon accounting processes, addressing gaps in reporting standards and customer requirements while providing tailored technical solutions. • As the key project leader for DHL Supply Chain, played a pivotal role in the implementation of a cross-divisional Customer Carbon Dashboard for the DP DHL Group's leading multinational clients, promoting informed sustainability actions rooted in reliable data. • Guided a cross-functional team in enhancing Scope 3 reporting through the collection and analysis of transport data, navigating transport operations complexities and the ISO 14083 standard. • Initiated the development and implementation of a decarbonization digitalization program, bringing together cross-functional teams to drive change and boost sustainability business intelligence. • Partnered with senior leadership to establish ambitious transport decarbonization roadmaps, aligning with global sustainability goals and enhancing DHL's commitment to the environment.

Company: DHL Supply Chain
Title: Diversity & Inclusion Lead for Global Teams
Period: Feb 2021 - Feb 2022 (1 year)

• Developed and executed the comprehensive 2021 Diversity & Inclusion (D&I) roadmap for Global Teams • Designed engaging trainings and awareness content for global teams (e.g., Anti-Harassment, Neurodiversity, LGBTQIA+, Anti-Racism) • Led decision-making and creative initiatives for impactful results • Crafted a data-driven D&I action plan, leveraging colleague surveys to amplify diverse voices • Fostered an inclusive work environment through continuous learning and improvement

Company: DHL Supply Chain
Title: Global HR Internal Controls, Quality Assurance and Methodology Expert
Period: Oct 2020 - Feb 2022 (1 year, 4 months)
Location: Bonn, North Rhine-Westphalia, Germany

• Led Internal Controls System implementation for Global HR • Responsible for auditing process compliance in collaboration with Process Tower Leads and Senior Management • Contributed to building a common set of practices, principles and templates for managing transformation projects (standards) and follow these standards • Supported Process Tower Leads and Senior Management to define and monitor process performance pre-and post improvements and initiate corrective actions when necessary to achieve desired performance • Built a common set of practices, standards and templates for managing transformation projects

Company: DHL Supply Chain
Title: Global HR Data Management Specialist
Period: May 2019 - Oct 2020 (1 year, 5 months)
Location: Bonn Area, Germany

• Reporting - responsible for the execution of the entire reporting development cycle: requirements analysis, conception, development, test, and rollout. Designed and developed meaningful dashboards and KPIs that helped drive business decisions • Data Process Automation - identified, developed and implemented automated solutions in order to drive efficiencies and meet stakeholder priorities • Process Optimization - Drafted and/or reviewed Standard Operating Procedures to promote knowledge transfer, optimization of data management and reporting processes

Company: DHL Supply Chain
Title: HR Operations Specialist - CDO & Global Functions
Period: Nov 2018 - May 2019 (6 months)
Location: Bonn Area, Germany

• Responsible for HR Operations for Global Functions and Global Chief Development Office at DHL Supply Chain; • Owned Employee and Compensation Databases, PowerBI reporting and the processes associated with them; • Drove digitalization and optimization of current HR processes; • Managed all the key data related to processes including the interfaces with the HR and Compensation Systems; • Coordinated all the shared services interactions on behalf of the HRBPs for contract changes, comp updates, requesting offers, etc; • Responsible for the end to end recruiting process.

Company: DHL Supply Chain
Title: HR Global Functions Project Support
Period: Dec 2017 - Oct 2018 (10 months)
Location: Bonn Area, Germany

• Successful development and implementation of an HR Database utilizing Microsoft Access • Built and optimized HR Reporting through PowerBI • Responsible for Data Management such as collecting, cleansing and providing modeling and analyses of structured and unstructured data used for major HR initiatives • Provided HR Business Partner and HR Operations support

Title: International Relations Coordinator
Period: Jul 2015 - Jul 2016 (1 year)
Location: Remote

• Empowered the future of work by connecting customers with international internship opportunities, fostering global perspectives and career growth • Steered German demand for job openings, ensuring access to diverse and enriching experiences • Collaborated with partner countries, including India, Brazil, Mexico, and the UK, to facilitate seamless, high-quality international exchanges • Tackled logistical challenges during customers' travels and stays, providing a supportive and memorable experience • Inspired and enabled youth in business to expand their horizons, develop cross-cultural competencies, and contribute to global progress

Company: ProdutoFinal
Title: Sales Leader and Partnership Manager of Google Street View for Businesses
Period: Jan 2016 - Jun 2016 (5 months)
Location: Uberlândia Area, Brazil

• Led and coordinated comprehensive training for new representatives, optimizing their sales performance • Oversaw a high-performing sales team, driving consistent results and growth • Delivered exceptional customer satisfaction through expert planning and execution of engaging virtual tours

Title: Vice‑president of International Exchange
Period: Jan 2015 - Jan 2016 (1 year)
Location: Brazil

• Achieved seamless international travel and job recruitment projects, enhancing customer satisfaction throughout the exchange experience • Oversaw the execution of well-crafted travel plans to ensure smooth journeys for participants • Provided leadership and guidance to sales, recruitment, and travel managers, fostering a high-performing and results-driven team

Company: AIESEC IN GERMANY
Title: International Travel and Recruitment Specialist
Period: Jun 2015 - Jul 2015 (1 month)
Location: Karlsruhe Area, Germany

• Established strategic partnerships with countries like Brazil, Tunisia, India, and Mexico to enhance travel and job prospects • Fostered cooperation among international partners to deliver exceptional customer experiences and opportunities

Company: AIESEC no Brasil
Title: Visa and Legal Support Manager
Period: Jan 2015 - Jul 2015 (6 months)
Location: Brazil

• Cultivated relationships with embassies across various countries to strengthen and enhance the quality of partnerships with AIESEC in Brazil • Resolved international disputes and challenges related to customer visa applications, ensuring a smooth process • Educated local Executive Boards on international requirements, facilitating successful completion of visa and legalization processes

Company: AIESEC
Title: International Travel and Recruitment Manager
Period: Jul 2014 - Dec 2014 (5 months)
Location: Uberlândia Area, Brazil

• Streamlined international trip management, assisting customers with flight bookings, travel insurance, visa/work permit documentation, and accommodation arrangements • Developed and executed tactical plans, outlining weekly activities and staff responsibilities to ensure efficient operations • Facilitated the successful selection of foreign trainees, contributing to business growth and global talent development

Company: ECBEU
Title: English Teacher
Period: Feb 2013 - Dec 2014 (1 year, 10 months)
Company: Eurodata
Title: English Teacher
Period: Jan 2012 - Apr 2013 (1 year, 3 months)
Laila Martins's education
ESAMC
Bachelor of Arts - BA
2012 - Present
Long Branch High School
2007 - Present
PontifĂ­cia Universidade CatĂłlica do Rio Grande do Sul
MBA
2021 - 2022
Universidade Federal de Uberlândia
Bachelor's degree
2013 - 2017
Laila Martins's top skills
Relationship Building Cross-functional Collaborations Tool & Resources Development MEAL Sales Processes Impact Evaluation Ecosystem Mapping Workshop Development Network Intelligence Session planning Decarbonization M&E Program Development Transportation Management System Monitoring Strategic Partnerships Event Planning Product Development Facilitation (MC) Master of Ceremony
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