Lennox D Bundy II

Promoted to provide operational business consulting and management oversight of multiple corporate locations with gross revenues of $X0.XMM and over XXX employees. Provide operational assessments and management assistance to stores in areas including sales, management, marketing, training, merchandising, ongoing operational support, brand compliance, human resource functions, profitability, P&L, and fiscal results. Report directly to the Owner, highly involved in strategic long-term plans and future direction. ✔Grew the company to 12 locations encompassing corporate and franchise locations generating $XX.XMM in revenues with XXX+ employees at its peak. ✔Successfully attained one of highest sales ticket averages in the industry, XX% above industry standard. ✔Streamlined operational processes resulting in reducing labor costs X-X% and decreasing customer wait times to 20 minutes or less. ✔Successfully opened 7 franchise stores and 2 corporate stores.

Responsible for daily operations of the two highest grossing locations in the US, Midtown Atlanta $XMM and Buckhead $X.XMM, as well as the first franchise stores in Georgia, Florida and Texas. Areas of responsibility included managing sales, marketing/branding, client services, market development, operations, staff management, succession planning, inventory control, and franchise compliance. Emphasis on new business development, marketing/growth initiatives, and sales/revenue growth. Held full P&L accountability. ✔Conceptualized and opened multiple locations throughout the US. Assisted with all aspects of opening operations from due diligence, location scouting, concept development, architecture/construction, permits and licenses, SOPs, staffing, launch, and ongoing operations. ✔Implemented policies and procedures resulting in decrease of labor expenditure and increased efficiencies. ✔Integral in positioning two locations that were ultimately sold for $XXMM.

Accountable for managing a high-volume branch in downtown Atlanta servicing XX,XXX customers per year generating revenues in excess of $XMM annually. Responsibilities included managing sales, customer service, market development, operations, inventory control, equipment maintenance, production, quality control, and budgets. Managed a staff of XXX including X managers in a top tier market. Motivated, trained, and coached staff to peak performance and to produce beyond their capabilities. ✔Reduced labor cost from XX% to XX% through cross-training of staff, instilling accountability, and maintaining high morale. ✔Location was Voted Best Service Provider in Atlanta every year during tenure. ✔Consistently a top producer and high achiever, meeting operational expense budget objectives and exceeding sales plans.