Lewis Smallwood

At Bespoke Technology Labs, we provide bespoke software development and managed hosting services to a range of business customers. As the owner of the business, I: • Led our software engineering team and offshore development teams to oversee the successful execution of 17 contracted software projects for our customers, while ensuring adherence to timelines and budgets between 2018-2022. • Effectively oversaw the projects, and handled customer onboarding, contracts, and accounts for all customers. • Worked directly with customers to elicit requirements and understand client needs to produce realistic project management plans. • Championed best practices within the team, including Clean Architecture, SOLID code principles, and Agile methodologies. • Encouraged targeted professional development within the team to identify areas of improvement, utilizing training courses including AWS certifications. • Developed tools to automate internal workflows to enhance productivity and improve process reliability. • Collaborated with cross-organisation development teams to aid delivery of software projects and improve operational efficiency. • Established commercial relationships with partners like DigitalOcean, Vodafone, and DVLA to facilitate better services and third-party service integrations.