Linda Gardner Crandall
About
Linda Gardner Crandall is from Raleigh-Durham-Chapel Hill Area. Linda Gardner is currently Program Manager Contract Consultant | Global Partner Operations Readiness Content Lead at Cisco, located in San Jose, California, United States.
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Linda Gardner Crandall's current jobs
• Content lead for key global partner/customer experience and distributor-facing communications programs and deliverables to accelerate partner readiness, focusing on CX/DNA Center Cloud, Enterprise Agreement, Annuity, Commerce, and Entitlement pillars • Work with Subject Matter Experts to address partner issues, collect updated operational information and announcements, and develop concise and engaging content for partner/distributor deliverables • Edit bi-weekly partner-facing publication targeted at 60,000 partners worldwide, translated in several languages, to create awareness about operational changes in processes, systems, tools, data and education session opportunities • Develop clear and concise technical content and messaging deliverables for key personas, ensuring their inclusion in Cisco SalesConnect • Manage internal group collaborations and external agency creative content management • Work closely with team members and other Cisco managers to coordinate development and communication of content-related deliverables such as user guides, videos, FAQs, eBooks, Eloqua campaigns, seminars, training, Chama project notes, and interactive social media content, etc.