Lindsay Shaheen

Ensure all advertising project deadlines are met by coordinating efforts with key contributors • Coordinate, track and proof all advertising projects throughout the production process • Work with internal clients to gather information for project submission • Prepare and distribute weekly status reports to advertising team • Track, proof and submit articles to internet marketing for company blog • Organize, track and proof company newsletter submissions • Create purchase orders for department supplies and approve invoices for payment • Prepare and submit catalog copyright applications for print publications • Oversee and process internal business card orders • Created a digital forum for sharing production data with internal team members

Supervised supply chain team with focus on attaining company and department goals for fill-rates, service levels, acquisition savings and inventory targets • Submitted purchase orders while considering budget, inventory levels, product demand, minimum order requirements, volume programs, and prepaid freight levels • Negotiated vendor programs and contracts contributing to department annual savings • Evaluated vendor price files to identify impact on margin and inventory devaluation • Analyzed multiple reports to monitor arrival dates, backorders and cancellations • Worked closely with distribution centers to resolve shortages and receiving issues • Reviewed vendor promotions with internal teams to determine benefits of implementation • Prepared detailed reviews of overall vendor performance and identified areas of improvement • Composed proposals for inventory expansions based upon vendor performance and product demand • Analyzed opportunities for improvement to supply chain processes and department operating systems • Assisted with the creation of new software applications to better manage vendor information • Interviewed and hired candidates, coached employees and conducted performance evaluations

Provided oversight and daily management of all business functions including Purchasing, AP, AR, HR & Operations • Created and submitted purchase orders and resolved receiving discrepancies • Processed invoices and rectified outstanding balances • Completed new hire paperwork and processed payroll for all employees • Prepared and analyzed weekly AP, AR, P&L and sales reports • Created, tracked, and maintained production and installation schedules • Reviewed company budget and adjusted accordingly based upon forecasting and AP/AR reports

Processed claims across all product divisions by collaborating with QA, R&D, Sales, Marketing, Supply Chain, Accounting, and Freight Carriers • Evaluated defective material samples, tracked trends and delegated corrective actions to appropriate parties • Retrieved claims information from database and utilized Excel to create periodic quantitative reports • Received certification in Internal ISO 9001.2008 and participated in internal audits of multiple aspects of manufacturing processes and issued corrective actions for continuous improvement • Initiated implementation of new process to prepare, test, and analyze adhesion data of select product lines in order to identify defects at early stages of production, resulting in fewer claims and material waste • Minimized claims percentage to sales from 1.4% to .08% and reduced total number of claims by 65% • Automated multiple shipment and claims reports into a visual quality dashboard for network distribution centers • Served as department liaison for international shipments and returns • Selected by management to present claims and corrective action processes to customers

Account management of 60+ customer base • Increased sales volume within a ten state U.S. territory by exceeding set goals and studying market trends • Achieved 105% of net sales plans and 101% of margin plans • Identified new opportunities within existing customer database and new accounts; reactivated 53 old accounts and closed 33 new accounts. • Focused on building customer relationships by providing excellent service and product knowledge

Supervised operational, visual merchandising and staff functions • Drove business by using quantifiable tools and corporate directives to exceed sales by 11.6% over previous year and 5.1% over sales plan. Ranked #2 in 6 store district • Interviewed, hired and trained multiple sales associates ensuring individual development and success • Managed payroll based upon sales dollars and staffing needs • Executed visual merchandising floor plans meeting all deadlines • Maintained operational assessment standards; reduced yearly loss by 2% ranking #1 in 6 store district

Managed all aspects of foster care program including staffing, budgeting, marketing, training, process plans and foster home audits • Supervised a team of direct reports who were responsible for the recruiting and retention of foster parents • Obtained county referrals and placed children in approved foster homes • Counseled clients with emotional and educational difficulties • Recruited, trained, and certified foster parents • Ensured program complied with all federal, state and local regulations • Presented foster care application process to potential foster parents and led weekly training sessions