Lisa Grana

Responsible for all areas relating to the processing of Customer orders from the receipt of a Customer RFQ to the creation of a sales order. Responsible for developing and maintaining sales principles, practices and procedures to ensure accurate and timely processing of materials and sales orders. Responsible for the development and performance of all Sales Dept. Personnel. Directs Sales Team and provides leadership towards the achievement of NSC goals and objectives. Evaluates Employees performance, addresses complaints, and resolves issues related to Customer contract requirements and complaints.

• Direct purchasing operations, sales staff and supervising procurement of electronic components. • Increased gross profits an average of 5-10% by negotiating price and new source agreements. • Fully accountable for revenue generating and performance enhancing procurement. • Executed strategic procurement plans to maximize and adhere to quality directives. • Supervised a team of buyers, account executives and supplier data base to achieve profit targets and margin control. • Maintain system accuracy as it relates to all purchasing and vendor information. • Developed and initiated policies in quality, purchasing and sales to insure highest level of operation of the purchasing department. • Resolved all supplier and sales disputes relating to price, quality, delivery and performance. • Reviewed customer purchase orders for procurement of product in accordance with terms of the contract. • Served as a primary point of contact and liaison with buyers, managers and account executives for all procurement issues.

• Responsible for training, performance and growth of a team of 5 account representatives. • Development of new account and strategies. • Evaluate pipeline opportunities to maximize profit and expand market segment. • Review customer requirements and contracts to determine core capabilities. • Procurement of product to adhere to customer requirements.

• Responsible to increase vertical market segment with contract manufacturers and expanding relationships for new business development. • Leveraged prior experience with opportunity identification, contract negotiation and third-party managed solutions. • Exceeded company goals. • Promoted to management staff.