Lisa Vickers

The Senior Manager of Strategic Accounts is a field based position with territorial responsibility for growth of assigned, as well as prospective strategic accounts,. This position is responsible for growth of Putnam Plastics' business interests including multi-functional relationship building specifically targeted toward high level management and C-Suite contacts at the account, developing account plans, leading internal teams to support the account and management of all commercial aspects of the account.

The Director of Strategic Alliance Management is responsible for managing and optimizing key intercompany relationships. Effective contract negotiation with critical customers and suppliers ensures that partnerships are both established and maintained with the highest degree of care and follow through. This position also ensures that internal and external supply chain entities are managed flawlessly with respect to cost, terms and overall execution. The Director of Strategic Alliance Management also oversees the company's customer care department, another critical interface with internal and external partners.

•Developed comprehensive business and marketing strategies that supported achievement of both financial and operational corporate goals. •Established a robust order management and quoting system for sales and service ensuring efficient and timely processing of all customer orders and inquiries. Established and monitored metrics to verify team goals were met and that the voice of the customer was a consistent driver of departmental excellence. •Sales Leadership/Sales Operations: Managed outside and inside technical sales teams as well as customer service to obtain maximum market penetration and consistent double digit growth. Developed sales training plans and key metrics to ensure consistent performance. Traveled in field to monitor and assist key outside sales personnel. •Product and Brand Management: Launched new products, and developed effective sales and marketing plans to support them as they achieved unprecedented sales revenue. Performed insightful and comprehensive market research that uncovered influential trends and potential areas of growth, leading to deeper market level penetration. •Contract Negotiation: Reviewed, negotiated and executed all business agreements for Putnam including Multi-year Supply Agreements, Non-Disclosure Agreements and other binding documents. •Financials: Worked with finance department to manage receivables (minimizing customer float and debt) and ensure that revenue goals are achieved. Worked with financial auditors to ensure that existing WIP and/or excess inventory was appropriately dispositioned prior to year-end financial close. -Marketing Management: Development and design of professional marketing collateral: catalogues, sell sheets, brochures, tech sheets and white papers, website content development. Developed and implemented surveys to evaluate service and sales performance as well as PPC brand image in the market. Established tactical and strategic plans to achieve unprecedented growth of product line.

Supported sales and marketing initiatives for multi-million dollar combined OEM specialties business (wound care, orthopedics and cardiovascular product lines) leading to increased market share and revenue to exceed financial targets. Development of top tier product plans for both TFX and Suture product lines Develop sales and marketing support collateral for all product lines Develop and implement training for all product lines. Created and won several bids for new business resulting in partnership growth Brokered several agreements with key partners on behalf of the TFX business inclusive of IP arrangements. Market research and evaluation of customer/end user needs and satisfaction/perception of our product offerings. Became knowledge leader for competitive landscape and market dynamics that impact assigned product lines and made recommendations for new products, product line extensions, and end-of-life strategies to maximize growth and overall profitability.

Responsible for guiding business growth of 15 million dollar Immunodiagnostics subunit. Successfully organized and orchestrated worldwide marketing activities for Immunodiagnostics in conjunction with partners at German headquarters and other international subsidiaries. Created ad campaigns, technical literature, trade show graphics, web content and all other marketing pieces to ensure growth and recognition of S&S as a world-class leader in Immunodiagnostics/ Diagnostic Components. Created products, pricing structures, product rationalizations Worked effectively with R&D on new product development Coordinated with quality and operations on inventory management and internal quality control. Provided all technical support for Immunodiagnostics products. Interfaced and negotiated with partner companies to develop training seminars and customer events focused on technical sales of immunodiagnostic products. Created/designed and delivered first effective and comprehensive technical Guide to Rapid Immunodiagnostic Test Development and Immunodiagnostics Complete Product Catalogue. Coordinated international sales events, workshops, functions and client visits.

Provided Bilingual technical support for all life science products including microbiology, blotting, cell culture and molecular biology products. Authored several technical data sheets in BioScience and OEM Healthcare, Created and delivered technical seminars to internal and external customers Attended trade shows.