Luigi Spadafora
About
Luigi Spadafora is from South Oxfordshire, England, United Kingdom. Luigi works in the following industries: "Hospitality". Luigi is currently Business Owner at La Casetta d’Àneu Oxford Castle, located in Oxford, Inghilterra, Regno Unito. Luigi also works as Business Owner at La casetta d'Áneu, boutique apartment in Oxford, a job Luigi has held since Jun 2016. In Luigi's previous role as a Reservation Manager at Ethos Hotel, Luigi worked in Oxford, Regno Unito until Jun 2016. Prior to joining Ethos Hotel, Luigi was a Assistant Manager at Ethos Hotel and held the position of Assistant Manager at Oxford. Prior to that, Luigi was a Supervisor at Jamie Oliver Restaurant Group, based in Oxford, Regno Unito from May 2015 to Aug 2015. Luigi started working as Assistant Reservation Manager – Training Revenue Management at Hotel delle Vittorie in Rome, Italy in Apr 2006. From Jan 2005 to Feb 2006, Luigi was Reservations Manager at Navona First and San Pantaleo Bed & Breakfast, based in Campo De Fiori, 00186 Rome, Italy. Prior to that, Luigi was a Assistant Reservation Manager at Hotel Villa Torlonia, based in Hotel Villa Torlonia, Via B. Eustachio 7 – 00161 Rome, Italy from Dec 2002 to Dec 2004. Luigi started working as Accountant at Poste Italiane in Viale Europa 190 - 00144 Rome, Italy in Feb 2002.
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Luigi Spadafora's current jobs
Airbnb,Booking.com
Airbnb, Booking.com
Luigi Spadafora's past jobs
Supervising General Job Performance of reservation staff implementing of policies and procedures under guidance of Front Office Manager, training, responsible and perform any other duties might requested by Front Office Manager or Room Division Manager.Having knowledge of entire Reservation Procedure - Handling of correspondences, sorted - out letters, telexes, fax, cables which are checked already by Front Office Manager.Allocate daily tasks to Reservations staff .Review reservation booked daily.Review arrival report daily.Responsible for training staff.Responsible for implementation of policies and procedures.Responsible for recording Company/Travel Agent Rates both in system and correspondence file. Liase with Sales Department in regards to occupancy, Rates Reservation's Analysis.Responsible for various Production reports and supply to each department concerned.Monitoring Telephone Manner and general performance of reservations staff daily.Ensure special handling of repeats guest and very VIP guest. Review room blocking for Long Stay. Suites and special group request.Supervising of Group Reservations.Maintain cordial relations with commercial clients. Bring to the attention Front Office Manager when the hotel availability status be changed and prepare for necessary action.Responsible for work schedule. Responsible for maintaining a Neat and Orderly position at all times.
Responsible for all duties of the front desk operations and other chief responsibilities including staff training, inter-department communications and staff scheduling. Reservation Office and rooms allocation. Customer Service Executive on site/web (managing Tripadvisor). Techniques and applications of Revenue Management.
Reservation, check daily rooms availability and rates control on website according to competitors (Hotels and B&B) and reservation requests.
Booking and Sales, Customer Service, Check in/out, Front and Back Office, Accounting payment transaction, Over booking, Time Shift Workers, Corporate Contract.
Accountant Office And Operator Desk, Customer service, payments transactions and deposit on current account.
Front and Back Office operations, Customer Service, Reservations, Accounting Assistance.
Front and back office operations, Booking and Customer Service.
All duties of the front desk operations (check-in/check-out), customer assistance.
Personal Assistance and Accounting Support to small-medium companies. Data Elaboration and Accountant Assistance