Lusine Adilkhanyan
About
Lusine Adilkhanyan is from Yerevan, Armenia. Lusine works in the following industries: "Information Technology and Services". Lusine is currently IT Project Manager at Exio.tech | DeFi and FinTech Solutions, located in Yerevan, Armenia. In Lusine's previous role as a Project/Program Manager at Vecto.digital, Lusine worked in Yerevan, Armenia until Feb 2021. Prior to joining Vecto.digital, Lusine was a Change Management Senior Specialist at Digitain and held the position of Change Management Senior Specialist at Yerevan, Armenia. Prior to that, Lusine was a Change Management Specialist at Digitain, based in Armenia from Apr 2019 to Jan 2020.
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Lusine Adilkhanyan's current jobs
• Established project processing general workflow within the company from the scratch; • Created and maintained documentation database of all the projects of the company in Notion/Confluence; • Established documenting culture in the company; • Documented company projects in SRS (System Requirements Specification) format; • Created tasks for different development teams in collaboration with the team leads; • Worked directly with the designers and QAs; • Created communication channels for each project; • Established online Daily "Stand-up” (Daily Scrum) and other reporting mechanisms; • Worked directly with key stakeholders, gathered requirements, analyzed, prioritized and processed them; • Communicated project updates to key stakeholders. Projects I've worked on: gymdefi.io, tacoswap.io, iswap.fi, oracle8.org(Crypto wallet for iOS/Android), Crypto portfolio tracker (for internal use).
Lusine Adilkhanyan's past jobs
Complete end-to-end ownership of a program (multiple projects) of one of the biggest travel corporations in the United Kingdom. My key responsibilities included: • Determining and defining project scope and objectives; • Direct work with key stakeholders. Requirements gathering, analyzing, prioritizing, and processing; • Actively collaborating with the development and design teams; • Breaking down project requirements into epics and stories; • Managing and maintaining the project backlog, including prioritization and grooming; • Leading release and iteration planning meetings; • Implementation of the best practices of SCRUM framework (Incl. daily scrum, sprint planning/retro/demo). Projects I worked on: Moresand Operating System: A complete back-office solution for full management and maintenance of the internal booking system. The tool includes multiple integrations (APIs) as well as a custom system for ticket processing and reporting system. Content Management System: A complex solution for CRUD (Create, Read, Update and Delete) operations on 3 different websites of the organization. Other projects: https://www.affordableluxurytravel.co.uk/ https://www.paramountcruises.com/ https://www.lovecuba.com/
My main responsibilities included: • Overall coordination of the Change Management Team; • Processing of change request tickets from opening to final closure; • Initial evaluation of impact of the requested change tickets; • Risk assessment of the requested change tickets; • Assigning change request tickets to the corresponding teams, constant follow up on those requests; • Coordination of approval for changes involving all relevant stakeholders; • Designing, implementing and calculating Service Level Agreements (SLAs); • Monitoring SLAs and existing KPIs; • Providing analytical reports on overall performance of the process on a weekly, monthly and yearly basis.